Why am I experiencing occasional Airtable authentication errors and how can I prevent them?

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1

This topic was automatically generated from Slack. You can find the original thread here.

A bit of a random one, but I get occasional Airtable authentication errors for no apparent reason: Error
undefined - undefined - {“error”:{“type”:“UNAUTHORIZED”,“message”:“Invalid authentication token”}}. The error happens rarely (1% of calls or so) and all that I have to do is to re-run the script for it to work properly. I haven’t encountered this kind of issue before so have no idea even where to look. Any ideas?

2

Hi , thanks for reporting this issue. I’ll try to reproduce this and get back to you soon

3

Hi , I setup my workflow to run every 5 minutes to list records. All events are processed just fine.

Would you mind sharing steps to reproduce your issue?

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4

This is actually a known issue that we’re tracking here, but unfortunately Airtable hasn’t prioritized addressing it.

5

Thank you both for your help

6

Any suggestion of what I could to in the meantime to reduce the probability of these errors happening?

7

Unfortunately this is my best recommendation right now

8

Thank you