What Could Cause Identical Workflows to Behave Differently, With One Throwing an 'Internal Error' Despite Passing Tests?

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I have two workflows with identical triggers. One throws an ‘Internal Error’ when deployed, the other runs fine. The one that throws the errors passes testing. Any idea what might be the cause?

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Usually that could be due to low memory in the workflow settings. Could you try raising the memory and trying again?

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thanks Andrew, when I try to change memory settings, I’m able to save changes but it looks like it’s reverting back to the original setting. I see an asterisk next to the setting but no explanation of it.

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Is it a v1 workflow by any chance?

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probably? I built it last year, it hasn’t been migrated to a project

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Oh yeah so v1 workflows are deprecated, you can’t update the settings. You’d have to migrate to a project be able to

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But let me check if there may be another reason

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Could you share the workflow URL?

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I did submit a support ticket already, within the last 10 min, would you be able to access it?

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Ah yes, I found it, thanks

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thank you, if you don’t find anything I’ll go ahead and migrate to a project and bump up the memory

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Seems like the Trello components might be outdated. Do you see a way to update the version in the workflow?

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no, I’m guessing it’s a v1 limitation?

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is it all the Trello components or a specific one?

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and as I mentioned it runs fine on test

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I see two that are with old versions

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ok let me do a migration to a project to continue the troubleshooting. thanks so much for your help, I may be back…

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One trello-add-attachment-to-card-via-url and one trello-update-card

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Funny how the other trello-add-attachment-to-card-via-url seems to be in the latest version

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Yeah that’s good, let me know if it works