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Hi .
Sorry that you have a bad experience.
We’re having a delay in resolving support emails, but things should be processed quicker now.
Once the team noticed your email and checked everything is valid, I believe they should be happy to refund you.
cc
I responded in the other thread.
Btw, if you want to switch to a monthly subscription, you can do that in your billing settings Pipedream - Connect APIs, AI, databases and more
And we will refund the rest of the amount previously billed so that you pay only for the monthly subscription.