This topic was automatically generated from Slack. You can find the original thread here.
Just noticed the new pricing on the website 
Iâm curious, what are âproduction workflowsâ and is there going to be a limit on âconnected accountsâ?
Also, will users on the existing pricing be grandfathered in?
Yes, existing users will keep their current pricing. Weâll communicate about that via email (with information specific to your plan) and here.
Yeah I think we can make âproduction workflowsâ more clear. Theyâre workflows set to an active state. If you disable, archive, or delete a workflow, that wonât count towards the total.
Oh interesting.
I know youâre running a business and need to generate profits.
My personal feedback after skimming through the new pricing is that itâs starting to look more like Zapier 
It should still be significantly less than Zapier for comparable features / volume but would love to hear more about that first reaction. Is it the number of distinct plans, the price, etc. thatâs the issue? Would love to hear all the initial thoughts.
A price increase is understandable (although itâs a 3x increase on the âProfessional Planâ which now becomes âBasicâ).
One of my favorite things about Pipedream is how easy it is to setup a quick workflow even if it will only run a few times a month (and maybe not for a few months).
Now I will need to prioritize which workflows and accounts I want to consider âproductionâ.
I understand to have a production workflow limit such as that on the free plan, definitely doesnât belong on a paid plan (the simple invocation credit system makes sense). Same thing with connected accounts. I also understand needing to drop the included invocation on the free plan.
Obviously having a bunch of plans is just confusing to the customer (previous flow of a free, pro and team plan was easier to understand).
Also when I say âlook like Zapierâ I mean mostly with the seemingly nickel-and-diming.
I stopped using Zapier when I found Pipedream because I realized itâs a far superior product and pricing.
Really appreciate the detailed feedback!
> I understand to have a production workflow limit such as that on the free plan, definitely doesnât belong on a paid plan (the simple invocation credit system makes sense). Same thing with connected accounts. I also understand needing to drop the included invocation on the free plan.
So is the limit on workflows and connected accounts on the Basic Plan (first paid plan) concerning?
> Also when I say âlook like Zapierâ I mean mostly with the seemingly nickel-and-diming.
Is it the number of different âgatesâ that trigger a plan upgrade, or something else? We would definitely consider simplifying the plans to make them easier to understand and avoid the ânickel-and-dimingâ.
Yes, all of the above 
I speak for myself (although Iâm sure a lot of customers agree)
I enjoy the simplicity of the previous pricing and itâs pretty clear if/why/when I would incur further charges (if I had lots of invocations).
Now itâs much more fluid and difficult to understand exactly how much I would need to pay based on my current plan and usage as well as forecast for the future.
Iâm curious what other customers have to say about the new changes, when were they released? Has there been any other feedback just yet?
yeah makes sense, thanks for sharing. We just released the pricing, so the feedback is appreciated.
Havenât studied the detail yes, but at first glance Iâm with Zalman on this, especially with respect to it âfeelingâ more like Zapier, and tending to make folks spend more time thinking about how to manage cost, rather than get stuff done ⌠either every minute âŚor just now and then.
Yes, I am only new to Pipedream and I was super excited to use this as alternative to Zapier. I hadnât started the switch over, I have an account and it shows the old pricing rather than the new pricing. I had some questions around how much longer will we have access to the âold pricingâ?
To make the switch with the new pricing it would mean I will now pay more for Pipedream than in Zapier. Yes for sure I dont get 10,000 credit per month. But I dont think I would ever need that much - so its a huge jump from 100 to 10,000 credits.
I understand the need to charge differently, but it seems like quite a fair jump in price.
If anyone could confirm how long with have access to the old pricing that would be amazing.
If you signed up before and have access to the old pricing, you can upgrade to one of the older plans. Appreciate the feedback, sharing with the team.
Had a little closer look at before and after and would say that itâs the small âpower usersâ that might hurt most. The Basic plan is a 50% increase (i.e. matching Zapier?) with quite tight limits on production workflows which will impact people doing lots of little, low-frequency stuff (such as showing random cat pictres on your 0.000002K desktop TV )
Next step up is a big one and conflates teams size (N>1) with overall volume/intricacy. Holding back features such as auto-retry seems a little niggardly too (as opposed to N>1 teams features which make sense
exactly! Keep in mind, itâs a 50% increase for half the invocationsâŚ
Posted thread to Discourse: What Is the Updated Pricing on the Website?
customers are loyal until they find a better product.
most of us migrated from other tools like zapier or integromat because of the limitations and discovering pipedream at that time was like finding water in the desert.
I run pipedream accounts on behalf of my clients, some are paying customers, some not, but I see that most of them will be impacted by the new pricing, and would probably come back to me to find alternatives to run their operations at the same price as before, and I will find it, and then guess what happens?
Iâve been using Pipedream almost on a daily basis for the last 3-4 years, itâs sad weâll have to break up