What are the Benefits of Using Eventbrite?

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This topic was automatically generated from Slack. You can find the original thread here.

Eventbrite

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Hi , did you need help with something specific with the Eventbrite integration?

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Yes I am getting a 403 error everything I try to setup a Workflow

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I have my account connected but it seems when it attempts to do a lookup of my event I am getting the 403

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This is during the initial trigger configuration

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new to using slack not sure I have to add @

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Got it, thanks. Can you take a screenshot of the error you’re seeing and tell me what trigger you’re using? That will help us troubleshoot.

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It’s occurs with any of the eventbrite predefined triggers not sure if I am doing anything wrong. When I attempt a custom trigger setup I don’t get the 403.

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Thanks for the detail. Could you do me a favor and:

  1. Visit https://pipedream.com/accounts
  2. Find your Eventbrite connection
  3. Click on the … on the right and click Reconnect.
  4. Try creating a new workflow with the Eventbrite trigger
    Let me know if that works, or still fails.
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Same error message

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Thanks. Whenever you’re available, would you mind taking a look to see if you can reproduce? If not, I can work with Chauncie directly to troubleshoot the account and see if I can figure out what’s the issue is.

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Noted , I’m going ro reproduce it on my side and get back to you guys in the next 1 hour

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Thanks and @UMT4G7E5P

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Hello , @U04L21EAKCY, I can reproduce this bug! I’ve created a Bug ticket here and added to Pipedream prioritized backlog. Please let me know if you need anything else

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How long on average does it normally take before development address and push a repair?

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, on average, I think it typically 3 days to a week at most.

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thank you

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We’re sorry for any inconvenience :pray:

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I was looking into it, and found that the actions using exactly the same propDefinition organization is working fine, also did the same request using postman and had success… but in the sources I’m able to reproduce the error…

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thank you for looking into this so quickly. If theirs anything you need me to assist with let me know.