This topic was automatically generated from Slack. You can find the original thread here.
I can not change the Billing Email Address? How can that be done. I already send an email to the support.
This topic was automatically generated from Slack. You can find the original thread here.
I can not change the Billing Email Address? How can that be done. I already send an email to the support.
Hi , can you visit https://pipedream.com/settings/billing and click the Manage Billing button? That should direct you to a portal where you can change your billing email.
Thought so as well, but its a readonly field with and old email address
just to confirm, you don’t see the button to Update information?
it did once belong to another account but as a free plan, then we kicked the old admin out and did add a new email address, but at the payment option, the old one stays in
Thanks I see, I didn’t realize it was now a free workspace. Try refreshing pipedream.com and try again — I just updated the billing email for the original, linked customer
it got changed, but took a minute
cool good to hear! lmk if you need anything else
Thank You.