Typeform to Gorgias

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Screen Shot 2022-11-28 at 7.08.46 PM
Screen Shot 2022-11-28 at 7.08.46 PM1826×1400 292 KB

I’m not a programmer and am working to get some tickets in Gorgias(a customer service helpdesk) created related to an NPS survey via typeform.

I thought I had it set up correctly, but I’m getting a " TypeError: Cannot read property ‘data’ of undefined" error. I am not sure what it is calling out because it isn’t saying particularly which area is the issue.

How can I tell what needs to be fixed?

Thanks!

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Hi @askasc

First off, welcome to the Pipedream community. Happy to have you!

Are you using a pre-built action? If so can you share the name of the action?

If you’re using a code step, could you please share the code?

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Hey thanks!

yes it is a pre-built action called " Create Ticket with Gorgias API on New Submission from Typeform API"

https://pipedream.com/apps/typeform/integrations/gorgias/create-ticket-with-gorgias-api-on-new-submission-from-typeform-api-int_m8sQOo0

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Thanks for sharing? And can you share the configuration of your the step?

Is it possible that one of more of the fields have empty or missing data?

The Inputs tab in the bottom of the step will show exactly which data was passed when you tested or ran the step.