Troubleshooting AWS SES Email Forwarding for Additional Domain

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1

This topic was automatically generated from Slack. You can find the original thread here.

Hello all! I’ve got a workflow setup for incoming AWS SES emails to be forwarded to my email and its working perfectly for my domain. Now I’m trying to set up another domain by copying the working workflow and just changing the domain settings in the first step, but it isn’t working. I can’t even get the verification email from AWS through like I’ve been able to in the past. Any advice on how to troubleshoot? Thanks in advance!

2

Hmm, I wonder if the trigger isn’t being copied correctly, like Raymond posted above.

Can you confirm if the same Source for Workflow A is attached to Workflow B?

3

Yes, the trigger step seems to be set up correctly, when I test the workflow it says “success” but emails are not coming through

4

in other words, it is still “Waiting for events…”

5

Do you see any logs in the Source? Perhaps the emails are being received by the Source but they aren’t being emitted to the workflow for some reason

6

actually yes! the setup notification email from AWS is there under the source but not coming through the workflow

7

Maybe try deleting the trigger on Workflow B, and then reattaching it manually. There’s a Use an existing Source option when a workflow doesn’t have a trigger set.

8

Now when I’m trying to recreate the source I keep getting this error

Screenshot 2023-03-30 at 10.01.46 PM.png
Screenshot 2023-03-30 at 10.01.46 PM.png862×342 27.5 KB

9

It looks like the topic ARN was somehow removed from the source, have you tried re-adding it?

10

how do i do that?