Title of a Question:

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The 500 response may be coming from the service you’re integrating with. I recommend double checking that the URL is correct and the service is not experiencing an outage.

the error happens sporadically, it’s not a 100% fail rate

for example you can see there were several successful runs, but two failed. These are all the same workflow

Yes, the service may be experiencing intermittent failures, or perhaps it doesn’t handle malformed data well and it returns a 500 instead of a 422 status for example.

What service are you integrating with on that POST request?

ringba

Then I would contact Ringba with this issue. That response is coming from their API.

got it, thanks