Shopify New Order Trigger Not Displaying Orders in Workflow: What Should I Do?

Bugs
41

All the orders i shared are added after the pipedream workflow is setup.

I have still credits for the day available.

42

When i use this script:

And change the query to recieve orders i recieve orders.

43

Is there way we can get more debug information. Or some error log?

44

Yeah I assume you’re using the Shopify app. That is what I tested too

45

Yes. The app that got installed when you connect an a shopify account to pipedream

46

I pinged Pipedream engineer to help. I don’t know what to check further for your case. Please stay tune

47

Thank you :slightly_smiling_face:

48

Hi can you please share the URL to your Shopify order source? It has a special unique ID in it that allows us to look into it, it’s formatted like dc_*********

49

Hi Yes i can, you mean this one?
ee46d17f24ed12c61c956d89dc191e26

50

No sorry, I believe that’s a specific execution’s trace ID.

For example here’s one of my sources: https://pipedream.com/sources/dc_bPu8Q30

51

Aah sorry, you main this one: dc_QyuZx4R

52

Yes, thank you that’s the one

53

Please give us some time to investigate. Reading through the conversation here, it sounds like you might have already tried creating a new Shopify order source from scratch, and on a new account, yet that didn’t work for you.

54

Yes. That didn’t work. I removed by the way that store and pipedream account.

The dc_ code sended is the one from the source I tried an our ago on the live store. :slightly_smiling_face:

55

Thanks. I wonder if perhaps the Shopify API version is off, hopefully we can find the cause. Will be in touch.

56

Aah great, that could be the issue :slightly_smiling_face:

57

Thanks for havin a look

58

Hi Bas, I’m not sure if you’re the one that opened this GH issue, but I’ve added more context to it:

When you open the Logs to the source, you should have seen an error showing that there’s a missing option required from the underlying shopify-api-node package to function properly.

59

HI ,
Thanks for having a look and suggest the solution for the Pipedream the developers. I should say that the source logs where empty inside the pipedream dashboard.
For the client I have fixed it with a webhook sended from Shopify to Pipedream