Jira core update Task doesn't seem to work

I’ve got a workflow that triggers off of Jira events with the ticket data.
I want to update a custom field inside the ticket with a value, when I attempt to do this I get a 400 error with a webpage response together with the 400.

Steps to reproduce:

  • Workflow trigger: Jira - All Events
  • Filter - If the webhook type is a “jira:event_created”, proceed
  • Jira - Update Issue - Find issue using “Key” from inbound event
  • Immediate fail without any other fields being added. Failure reason:
*Error - Request failed with status code 400*
"\n\n\n\n\n\n\n\n\n\n<html>\n\n<head>\n <title>Bad Request (400)</title>\n \n\n\n\n\n\n\n<script type="text/javascript" >\n var contextPath = '';\n var DeferScripts = { deferState: 'disabled' };\n</script>\n<script>\nwindow.WRM=window.WRM||{};window.WRM._unparsedData=window.WRM._unparsedData||{};window.WRM._unparsedErrors=window.WRM._unparsedErrors||{};\nWRM._unparsedData["com.atlassian.plugins.atlassian-plugins-webresource-plugin:context-path.context-path"]="\"\"";\nWRM._unparsedData["com.atlassian.plugins.atlassian-plugins-webresource-rest:curl.cross-origin-resources"]="false";\nWRM._unparsedData["jira.webresources:feature-flags.feature-flag-data"]="{\"enabled-feature-keys\":[\"com.atlassian.jira.projects.issuenavigator\",\"connect.no-applinks\",\"nps.survey.inline.dialog\",\"atlassian.aui.raphael.disabled\",\"com.atlassian.jira.projects.ProjectCentricNavigation.Switch\"],\"feature-flag-states\":{\"com.atlassian.jira.plugins.mail.internal\":false,\"com.atlassian.jira.feature.flag.for.TestFeatureFlagResource\":false,\"jira.feature.rest.single.step.avatar.upload\":true,\"jira.ondemand.maintain.trusted.apps\":true}}";\nWRM._unparsedData["com.atlassian.jira.jira-client-

When I look at the data that it natively picks up that I can select, it seems to only show Features and not Tasks (which is what I’m trying to update).

Any ideas on how to solve this?

Thanks in advance.

Nick

Hi @nitesh,

Would you mind sharing the screenshot of your whole workflow, or at least Jira - Update Issue action?

This would help me to visualize your issue, better to help you

Hey @vunguyenhung,

Absolutely! Here is a screenshot for the workflow.

The goal is to create Notion pages for each Jira ticket created, and during creation we add the Notion Item ID back to the ticket so all updates can be done correctly (in another workflow)

I don’t even get the opportunity to add more detail to the update and it fails

Thanks,

Nick