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Is ServiceNow still a supported platform on Pipedream? I just went to enable a workflow that had ServiceNow in it, and I get an “App is not valid” message, and all references to ServiceNow in the docs site seem to be gone. I asked Pi and it referred me to the docs link that no longer exists.
Hi Kevin, we had to pause the ServiceNow integration while we work on a partnership with them, per their request
Does this have any impact on currently running workflows? I have a couple other ones running that seem to be fine - should I just never edit them?
existing workflows should continue to work — we disabled the public-facing links, docs, and other content, but the integration should still work
sorry about the hassle, I’m CC’ing our integrations PM who is handling the ServiceNow partnership
i appreciate the insight - if it’s at all possible to get it working on this older flow I want to turn back on, that would be great, but I’ll survive if not. I look forward to a future partnership - it was tricky getting it working long ago so something more formal sounds potentially good!
Hi Kevin, can you retry? I made some changes on the back-end to fix the visibility.
We’re engaged with the ServiceNow team and it is a lengthy process for partnership, so I can keep you up to speed with the progress.
I’m back in business, thank you! I know ServiceNow can be onerous in that regard, good luck!
Hey Kevin - my apologies, as I misspoke here - I’m going to need to disable the app again until we make some updates on our side to remain in compliance with ServiceNow terms before we are partners. Your existing workflows should continue to work, but the ability to modify them will be disabled temporarily.
I’ll follow up here when we’ve updated the visibility again, and sorry for the inconvenience!