Is it Possible to Return to the Previous, Legacy Builder Due to Errors with the New One?

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Hello. Is there still a way to go back to the previous builder? The legacy one? The new one just doesn’t work. At least error reporting regularly doesn’t work. I cannot test my steps and there is zero feedback why it doesn’t work :disappointed:. TIA

Hi , we’re sorry for your experience.

The new one just doesn’t work. At least error reporting regularly doesn’t work. I cannot test my steps and there is zero feedback why it doesn’t work :disappointed:. TIA
Would you mind sharing more details on your issue? Screenshots or Screen recording would work

Hi . Thanks for your reply. Sure. Here we go: Pipedream - Issue new builder since the beginning | Loom

I have this issue regularly since the beginning of the new builder. I always had to switch back when doing stuff. Now, the option to switch back seems to be gone.

Thank you for the video . This looks like an internal error. I’ll pass your issue to the team to check ASAP.

Would you mind sharing your workflow url?

Sure. That’s the URL and I think it should already be accessible by support, as it’s already an older issue :slightly_smiling_face: . Sign Up - Pipedream

  1. Are you only encountering this issue in that workflow, or is it happening in all of your workflows?
  2. You mentioned this is also happening in Firefox?

Hm, I see other workflows to appear to be working in the builder? It’s just that workflow specifically?

Hi . Jep, it’s also with Firefox. It seems, at least in the main workflow of the project, it’s working. I can quickly check some other workflows…

Thanks, that’d be helpful to know if it was something with that workflow specifically

That’s obviously a bug and I’d love to get it fixed for you

Jep, seems to be only that workflow. Haven’t tested all but all 4 I tested were working fine :+1::skin-tone-2:

did you already file a bug? If not I can pass along to the team.

Thanks for fixing :pray::skin-tone-2: For now, I’m having a workaround by triggering the workflow using the HTTP request :slightly_smiling_face:

Actually Stefan, if you don’t mind, the best way to get eng to look at it is filing a bug at pipedream.com/support, and I’ll make sure to escalate it on our end.

And please make sure to include that workflow URL and the Loom video :pray::skin-tone-2:

, I have not yet submit a bug.

Check. Just filed the bug. Still waiting for the confirmation to give you the ticket number…

Got the confirmation but no ticket number :slightly_smiling_face:. I assume you can identify it using my email stefan@bergwerk.li

Thanks for your help on this :pray::skin-tone-2: