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Hi Team,
I’m trying to integrate datadog with freshdesk but when i put API key and Application key its not connecting and i’m getting 403 error. what should i do to configure datadog and to resolve this error.
Hello , could you confirm that you have create both API Keys and Application Keys (1st image below) and put them into Pipedream?
I’ve tested on my side and it works (2nd image below)
yes i have create a new key for API and Application and added them in pipedream but im still getting error
You’ll need to create API key in addition to Application key
yes its also done
May I confirm that you’re copying the Key, not the Key ID?
yes i’m copying the key
what should i select in key scope?
I think you can select the case and incident management, cloud security platform and dashboard.
Could you access Pipedream account page, search for Datadog, tap reconnect and share some last characters of your key (like the image below)? I suspect that the keys are not correct
I see. I think your API key and Application key are correct. Would you mind check if you have included this monitor permission in your Application key?
I see. I’ll ping the component dev for help
Hello as you’re familiar with Datadog source, would you mind advice this case? The user inputed the API Key and Application Key correctly, with all of the scopes. But the API still return 403 error
I see , would you mind waiting for a few hours when @UR84EMEUT comes online? Maybe she will be able to help in this case
