How to Recover an Accidentally Deleted Account with Associated Workspaces?

This topic was automatically generated from Slack. You can find the original thread here.

i have an issue… had three workspaces and was desiring to delete two of them. But apparently I deleted the account that was associated with the workspaces, which I WAS NOT intending to do. I have a ton of code in one of the workspaces and I need help reconnecting back in.

Can you submit a ticket on pipedream.com/support? That’ll be the fastest way for our team look into this and hopefully help you out.

just for my peace of mind…are the workspaces still there?

I’m truly not sure — I don’t remember if we do a soft delete on the account for some period of time or if we immediately delete all associated resources

oh man

that’s kind of a nightmare for me

Fingers crossed for you…

i’m getting an error submitting a support ticket

Ah maybe you don’t have any workspaces? Can you try creating one then submitting a ticket? And can you show me the error you’re getting?

Support_-_Pipedream.png

its just a little error popup in the bottom right.

Can you try creating a workspace then submitting a ticket?

getting an error creating an account now

cc are you available to help Eric debug?

Yes, let me catch up with the thread

can you DM me your account email address?

ok