How to Fix a Blackbaud Integration Connection Limit Reached Error on Pipedream?

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1

This topic was automatically generated from Slack. You can find the original thread here.

Hi. I was wondering if anyone here could help me with a Blackbaud integration connection issue I’m having. I’m getting a connection limit reached error and can’t seem to connect Pipedream back to Blackbaud and vice versa. Any help would be greatly appreciated!

2

Hi . could you share a screenshot of the error you’re facing?

3

Hi . Here are the two screenshots one from Pipedream and the other from BB. I can’t add the Pipedream application again because of the connection limit error. I reached out to BB support but I don’t know when I’ll get a response back.

Screenshot 2025-04-11 at 9.25.25 AM.png
Screenshot 2025-04-11 at 9.25.25 AM.png962×876 81.1 KB

Screenshot 2025-04-11 at 9.25.56 AM.png
Screenshot 2025-04-11 at 9.25.56 AM.png1182×754 33.6 KB

4

Got it Robert. We’ll check on our side on this one

5

Were you able to see anyting on your end? I thought the Blackbaud connection limit was a daily one so it would reset by now but it’s still not allowing me to add the Pipedream application in the developer portal. Let me know if you have any updates. Thanks!

6

Hi , could you try to use the app with ID: 51e29872-9a19-469a-b8fd-6f897cfecb57 instead? This is the new app with new connection limit.

7

We’re contacting the BlackBaud team to increase the limit for the new Pipedream app

8

We’re sorry for any inconveniences :pray:

9

Thanks . That new app ID helped reconnect our Blackbaud account with our Pipedream account. Is the limit sitewide or is it based on each Pipedream user?

10

Hi , blackbaud limited sitewide Pipedream app for 10 connection only, so for now only 10 Pipedream users can connect their Blackbaud account.

We’re contacting the Blackbaud team to increase this limit