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Hi guys, trying to delete members’ emails off of a sendgrid list once they cancel their stripe subscription. For some reason I can’t find the email parameter. What am I missing?
Hi , may I ask what specific field from which trigger/step that you want to reference to?
Are you trying to manually type in an email address, or reference one/some from a previous step?
trying to automatically reference one from a previous step (specifically, the stripe customer that would’ve canceled their subscription
not helping much for now. Do you see any event from stripe? If not, could you try to create a test one (.i.e having a test subscription and cancel it)?
Okay, so now you’ll need to find the field having the value of customer email in the event. Can you find it?
Correct, but can’t find it
Okay, then I think the event data doesn’t have the email, can you find the customer id though (with the format similar to cus_Jz4ErxGo9t1agg)?
Nice! Then you can add another Stripe step Retrieve a Customer right below to the Stripe trigger. Then in the action > Customer ID prop, reference to the Customer ID variable in your trigger
The Retrieve a Customer action should give you the customer email I think
Hi , could you share screenshots of your whole sendgrid action?
Could you try to change your Contact Emails to
{{ [steps.retrieve_customer.$return_value.email] }}
Notice the square brackets.
This is because the prop expect an array
Hmm this is weird. I think we’ve found a bug here. I’ll submit a ticket for it
look at the end of the error message, about contact_ids being a required param. Seems srange to me, but I guess you have to look up the contact IDs in Sendgrid first, then also specify that?
