How Does Connect Pricing Work and Can it be Used in Production Without a Business-Tier Account?

[user-1]

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can someone please explain how connect pricing works and if it’s possible to use it in production without a business-tier account?

[user-1]

this last line item appears to be what you actually need to use connect for an app or agent - unclear what you can actually use connect for without it, and it’s only on the business plan.