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Hi
As per the Landbot article here: Trigger Event if User Abandons Chat (For Non Developers) - Landbot Help
I have set up a workflow to monitor idle chats.
“Pipedream charges one credit per 30 seconds of compute time at 256 megabytes of memory (the default) per workflow execution.”
“Most workflow executions use a single credit, regardless of the number of steps (unlike some other platforms, Pipedream does not charge for usage based on the number of steps).”
I assume that the workflow starts when the webhook request is received, but if I only want to send a message after a chat is idle for 4 hours, how do the credits work?
So the workflow starts when a chat starts but then if the user doesn’t respond for 4 hours then the node module runs to send a reminder message to the user asking if they would like to continue or close the chat.
During the delay time, I assume the workflow pauses for 4 hours, then checks if the chat is still open.
I am just not sure how credits work in this situation.