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I just bought a membership, but I unexpectedly ran out of credits. I know for sure I haven’t used all those credits because this is my first day on Pipedream. Is there a way to fix this? I need my integrations to work.
Hi , your screenshot shows that you have not used credit.
but I unexpectedly ran out of credits
Would you mind sharing the behavior leading to this conclusion?
Yes absolutely
I see. I would like to check if you have enabled your budget.
From your Pipedream Billing settings, could you scroll down to the Compute section and see if you have enabled the Compute Budget (image below)
If you see the Compute Budget is enabled, you can set the Max credits to a larger number, or to disable it
I see! So I just turned it on, should I put 2000 credits a day or per month?
(it was toggled off before)
I think you can put a small number there, for example 200 credits per day to limit your credit usage, this is to prevent workflows to consume all of your credits unexpectedly. If you verified that your workflow consumes credit at a suitable rate, you can increase the credit budget as you see fit.
You can check your credit usage at the section below your Compute Budget.
I did this and I’m still having the same issue unfortunately
What issue exactly are you having - are your deployed workflows not running due to the “usage limit”?
Exactly, I’m using Pipedream to transfer information to a Google Sheet. And its not moving it through because of that error
Can you DM me your account email?
Absolutely
