Does Metabase API Support Help With Connection Issues?

Bugs
1

This topic was automatically generated from Slack. You can find the original thread here.

Hi! I’m trying to connect the Metabase API and am getting this message. Does the support look into these kinds of issues or should I try it somehwere/sometime else?

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2

Hi , would you mind sharing the screenshot of your Metabase API action?

3

I only get to his part and after I submit I get the error

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4

Thanks , I will try to reproduce your issue and get back to you soon

5

Hi , I can connect to metabase cloud instance per the images below. Please note that you’ll need to put the Full Server URL (1st image below)

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6

I saw some errors for Alexander come in — can you check it out when you get a chance?

7

Hi Alexander - can you please retry adding your full server URL, without the trailing / at the end?

8

Hah, that was actually it! Thank you :slightly_smiling_face:
Little warning: I might face another issue as we can only access dashboards when with active VPN connection. Is there a way to do this via Pipedeam, too?

9

Hi , if your Metabase instance has the IP whitelist (that only allows your VPN IP to access), you might need to allow Pipedream IP also.

To get an IP for your Pipedream workflow, you can follow this guide (note that this is only available for Business Plan). After you get the IP, you can configure the whitelist IP in your Metabase to include that IP