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INMO Work : Hello! I´m trying to upgrade my account to the professional plan. Already inserted my credit card 2 times. It looks like success but the plan doesn´t change from the free… can anyone help me?
Danny Roosevelt : Hi there, so sorry to hear you’re running into an issue upgrading your account! I’ll DM you.
Dylan Sather (Pipedream) : I looked into this more this morning and for some reason, your card is still being declined. We’re adding logging on our side to help detect the specific reason for the decline. I’ll reach out to you as soon as that’s out, and I’d like to have you try to upgrade one more time so that we can give you details about the error.
INMO Work : I tried again in a different browser… same error 
Dylan Sather (Pipedream) : yes sorry, I’d like to wait until we ship this change, which will give us more logging to tell us why the card is getting declined
Dylan Sather (Pipedream) : once that’s out, I’ll let you know, and that should give us some more information
Dylan Sather (Pipedream) : if you don’t mind, try one more time and let me know when you do. I’ll take a look at the logs on our side to find out more information about the issue
INMO Work : I did another try right now… same problem 
Dylan Sather (Pipedream) : I apologize for all the back and forth. Can you try one more time? This will fail, but you should see an error just below where you enter your credit card information showing you why the transaction failed. Let me know when you do this and I’ll also check the exception on my end.
I also gave your account an extra 10,000 invocations per month as a thank you for all your help troubleshooting!
INMO Work : Hello, good morning!
INMO Work : I tried again and received de message below:
An error occurred while processing your card. Try again in a little bit.
INMO Work : With this error I notice that my card was being denied.
INMO Work : I got in touch with the bank and now they accepted the transation.
INMO Work : It worked now! Yay!!
INMO Work : Thank you very much for helping me
Dylan Sather (Pipedream) : That’s great! Glad to hear it worked