Are Connect Webhooks Currently Not Being Triggered Even with the Proper Setup Using Python SDK Version 0.3.1?

Bugs
1

This topic was automatically generated from Slack. You can find the original thread here.

is there an issue as of todayish where Connect Webhooks are not being triggered? I’ve rewound to a previous state of my code and also experiencing this, although it worked yesterday
steps to reproduce:
• create client
• create token from that client, with webhook_uri set
• go through the Connect Link, connect some account successfully
• webhook never arrives at my service (I have tested to ensure that the webhook URL is properly exposed as well by curl’ing it)
I’m using Python SDK version 0.3.1

2

The webhook worked using the Python SDK yesterday?

3

yes it did work yesterday. I’ll continue digging; 0.3.2 doesn’t seem to break it

4

alternatively if there is a place on the UI where I can track webhook attempts that would also be helpful!

5

+1 I hear you

6

ah it works on both the old and new versions of my code now; I dunno what happened

7

Could’ve been a slight delay

8

We are having Python issues today too @U02A06JPKEH

9

Going to have to move everything to EC2 endpoints tonight and set up all the Python to run on our own servers if support doesn’t get back to us on the issue in the next few hours

10

Are you referring to this thread? That seems entirely unrelated to what Matthew was asking about.

11

I believe this is happening again right now, will try again every few minutes and update further

12

webhooks received around 10:21am Eastern, so a delay of around ~5 minutes to then later receive a burst of 5 (probably just one for each attempt I made) over 0.01 second

2025-07-18T14:21:07.477995Z through 2025-07-18T14:21:07.483809Z

13

happy to be part of a test if it overlaps with US Eastern time if this is timed to deploys or something

14

Thanks for the heads up. To confirm, are these webhooks from the account connection flow? Are you using these events for a callback or something?

15

yes, these are webhooks for account connection, so occasionally I will link an account for testing, but we never get the callback.