Adding User to Unpaid Account for Payment but Invite Link Expired?

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1

This topic was automatically generated from Slack. You can find the original thread here.

Hi - I’m trying to add a user to my account. It isn’t paid yet, the person I’m trying to add is from accounting (so they can pay). I just resent the invite and then a few minutes later the user is trying the link and getting a invite expired message

2

Hi , do you see the option to copy the generic invite link at the top of your membership settings? I’d like to see if that works for them

3

will try

4

Then if you don’t mind, please ask them to forward the invite email with the expired link to support@pipedream.com and I can take a deeper look

5

asked, will report back in a moment.

6

generic link worked

7

And I believe they will forward email. Will come from 1848ventures.com address