Why am I unable to get submission data now despite success before and visible trigger/events?

gotcha. thank you so much

I think I can work with this method

Oh actually I see what’s happening. When you first create the source, we attempt to pull in historical events so that you can use them to build out your workflow. To do that, we make a GET request to something like a “list form submissions” endpoint. Then after you actually create the source, whenever submissions come in, they’ll trigger the webhook and will post events that way. So I believe the shape of the event is different in that first GET request vs what is returned from the webhook.

oh gotcha. So I would need to create the second request for the data.

Exactly. That will get you the real event shape that you should expect in production once you deploy the workflow. And in the meantime we should be able to update the logic in the source so that historical events match the event shape you’ll see moving forward.

I got it from here!

FYI we’re tracking the fix for that issue here, but like you said, you should not be blocked

thank you

hey, following up on this. So now I am getting the information, however I only see it in the raw request. Is there a way to parse this information for using it in future steps?

for example, from my raw data i would need the information from “Field 18” to input into my next step which is a PUT request. I can copy the path but it will provide all of my rawRequest data.

steps.trigger.event.body.rawRequest

Do you also see the formData object?

I am not receiving form data

I switched to have Jotform sending the form data into webhook

no form data is being transfered

Well either way, you should be able to parse that JSON using the “Parse JSON” action in the Formatting app.

Screenshot 2023-04-25 at 1.16.07 PM.png

Screenshot 2023-04-25 at 1.16.45 PM.png

yes! thank you sir!!!

Posted thread to Discourse: Unable to Retrieve Submission Data Despite Trigger and Event Details Visible?

FYI we fixed this today :raised_hands::skin-tone-2: