What could be causing a 401 error when trying to synchronize data between Jira and Zendesk?

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21

As a workaround, you could store these auth details in an ENV var, and publish utility actions for interacting with JIRA using basic auth instead

22

thoughts on this one?

23

I liked the workaround. Thanks!

24

We’re tracking the ability to use different auth strategies for a single app here. This is actually becoming a more common ask (Slack OAuth and Slack Bot, Notion OAuth and Notion Integration Token, similar implementation for HubSpot, etc)

25

Yea, Pierce’s suggestion to store that token as an env var then interface with Jira’s API manually via code steps or custom actions is going to be your best bet in the interim