Integrate the Zendesk API with the Microsoft Outlook API

Setup the Zendesk API trigger to run a workflow which integrates with the Microsoft Outlook API. Pipedream's integration platform allows you to integrate Zendesk and Microsoft Outlook remarkably fast. Free for developers.

Start for free — no credit card required

Watch a demo

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Popular Ways to Connect Zendesk with Microsoft Outlook#

Create Contact with Microsoft Outlook API on New Ticket (Instant) from Zendesk API

Zendesk + Microsoft Outlook

Try it

Create Contact with Microsoft Outlook API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Microsoft Outlook

Try it

Create Contact with Microsoft Outlook API on Ticket Closed (Instant) from Zendesk API

Zendesk + Microsoft Outlook

Try it

Create Contact with Microsoft Outlook API on Ticket Pended (Instant) from Zendesk API

Zendesk + Microsoft Outlook

Try it

Create Contact with Microsoft Outlook API on Ticket Solved (Instant) from Zendesk API

Zendesk + Microsoft Outlook

Try it

Popular Zendesk and Microsoft Outlook Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

Try it

New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

Try it

Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

Try it

New Contact Event (Instant) from the Microsoft Outlook API

Emit new event when a new Contact is created

Try it

Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

Try it

Popular Zendesk and Microsoft Outlook Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

Try it

Create Contact with the Microsoft Outlook API

Add a contact to the root Contacts folder, See the docs

Try it

Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

Try it

Create Draft Email with the Microsoft Outlook API

Create a draft email, See the docs

Try it

Find Contacts with the Microsoft Outlook API

Finds contacts with given search string

Try it

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Microsoft Outlook#

The Microsoft Outlook API on Pipedream allows you to automate email-related tasks, manage calendars, and handle contacts effortlessly. With the API, you can trigger workflows on new emails, send emails programmatically, and synchronize calendars across platforms, among other functions. Pipedream's serverless platform facilitates the connection between Outlook and a myriad of other apps for efficient automation workflows.

Connect Microsoft Outlook#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    microsoft_outlook: {
      type: "app",
      app: "microsoft_outlook",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.microsoft.com/v1.0/me`,
      headers: {
        Authorization: `Bearer ${this.microsoft_outlook.$auth.oauth_access_token}`,
      },
    })
  },
})

Start for free — no credit card required

Watch a demo