Intercom
Intercom is the only solution that combines an AI chatbot, help desk, and proactive support—so you can keep costs low, support teams happy, and customers satisfied.
Integrate the Intercom API with the Slack API
Setup the Intercom API trigger to run a workflow which integrates with the Slack API. Pipedream's integration platform allows you to integrate Intercom and Slack remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Intercom with Slack#
Popular Intercom and Slack Triggers#
Popular Intercom and Slack Actions#
Send a message to a user, group, private channel or public channel. See the documentation
Configure custom blocks and send to a channel, group, or user. See the documentation.
Send a message as a threaded reply. See postMessage or scheduleMessage docs here
Overview of Intercom#
The Intercom API offers rich capabilities for enhancing customer communication and support workflows. By leveraging this API on Pipedream, you can automate tasks, sync customer data across platforms, and create personalized interactions. Whether you are managing user segments, sending targeted messages, or updating customer profiles, the Intercom API's robust set of endpoints allows for intricate and useful automations within your business processes.
Connect Intercom#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
intercom: {
type: "app",
app: "intercom",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.intercom.io/admins`,
headers: {
Authorization: `Bearer ${this.intercom.$auth.oauth_access_token}`,
"Accept": `application/json`,
},
})
},
})
Overview of Slack#
The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. Once you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions or write your own code against the Slack API.
The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.
- Automate posting updates to your team channels
- Create a bot to answer common questions
- Integrate with your existing tools and services
- And much more!
Connect Slack#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
slack: {
type: "app",
app: "slack",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://slack.com/api/users.profile.get`,
headers: {
Authorization: `Bearer ${this.slack.$auth.oauth_access_token}`,
},
})
},
})
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