← Typeform + AskNicely integrations

Send Survey with AskNicely API on New Submission from Typeform API

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Trigger workflow on
New Submission from the Typeform API
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Send Survey with the AskNicely API
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Getting Started

This integration creates a workflow with a Typeform trigger and AskNicely action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Submission trigger
    1. Connect your Typeform account
    2. Select a Form
  3. Configure the Send Survey action
    1. Connect your AskNicely account
    2. Configure Email
    3. Optional- Configure Name
    4. Optional- Configure Trigger Email
    5. Optional- Configure Delay Minutes
    6. Optional- Configure Segment
    7. Optional- Configure Custom Fields
    8. Optional- Configure Then Deactivate
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new submission
Version:0.0.8
Key:typeform-new-submission

Typeform Overview

The Typeform API furnishes you with the means to create dynamic forms and collect user responses in real-time. By leveraging this API within Pipedream's serverless platform, you can automate workflows to process this data, integrate seamlessly with other services, and react to form submissions instantaneously. This empowers you to craft tailored responses, synchronize with databases, trigger email campaigns, or even manage event registrations without manual intervention.

Trigger Code

import { createHmac } from "crypto";
import sampleEmit from "./test-event.mjs";
import { uuid } from "uuidv4";
import common from "../common/common.mjs";
import constants from "../../constants.mjs";
import utils from "../common/utils.mjs";

const { typeform } = common.props;
const { parseIsoDate } = utils;

export default {
  ...common,
  key: "typeform-new-submission",
  name: "New Submission",
  version: "0.0.8",
  type: "source",
  description: "Emit new submission",
  props: {
    ...common.props,
    http: {
      type: "$.interface.http",
      customResponse: true,
    },
    db: "$.service.db",
    formId: {
      propDefinition: [
        typeform,
        "formId",
      ],
    },
  },
  methods: {
    ...common.methods,
    generateSecret() {
      return "" + Math.random();
    },
  },
  hooks: {
    ...common.hooks,
    async activate() {
      const secret = this.generateSecret();
      this._setSecret(secret);

      let tag = this._getTag();
      if (!tag) {
        tag = uuid();
        this._setTag(tag);
      }

      return await this.typeform.createHook({
        endpoint: this.http.endpoint,
        formId: this.formId,
        tag,
        secret,
      });
    },
    async deactivate() {
      const tag = this._getTag();

      return await this.typeform.deleteHook({
        formId: this.formId,
        tag,
      });
    },
  },
  async run(event) {
    const {
      body,
      headers,
    } = event;

    const { [constants.TYPEFORM_SIGNATURE]: typeformSignature } = headers;

    if (typeformSignature) {
      const secret = this._getSecret();

      const hmac =
        createHmac(constants.ALGORITHM, secret)
          .update(body)
          .digest(constants.ENCODING);

      const signature = `${constants.ALGORITHM}=${hmac}`;

      if (typeformSignature !== signature) {
        throw new Error("signature mismatch");
      }
    }

    let formResponseString = "";
    const data = Object.assign({}, body.form_response);
    data.form_response_parsed = {};

    for (let i = 0; i < body.form_response.answers.length; i++) {
      const field = body.form_response.definition.fields[i];
      const answer = body.form_response.answers[i];

      let parsedAnswer;
      let value = answer[answer.type];

      if (value.label) {
        parsedAnswer = value.label;

      } else if (value.labels) {
        parsedAnswer = value.labels.join();

      } else if (value.choice) {
        parsedAnswer = value.choice;

      } else if (value.choices) {
        parsedAnswer = value.choices.join();

      } else {
        parsedAnswer = value;
      }

      data.form_response_parsed[field.title] = parsedAnswer;
      formResponseString += `### ${field.title}\n${parsedAnswer}\n`;
    }

    data.form_response_string = formResponseString;
    data.raw_webhook_event = body;

    if (data.landed_at) {
      data.landed_at = parseIsoDate(data.landed_at);
    }

    if (data.submitted_at) {
      data.submitted_at = parseIsoDate(data.submitted_at);
    }

    data.form_title = body.form_response.definition.title;
    delete data.answers;
    delete data.definition;

    this.$emit(data, {
      summary: JSON.stringify(data),
      id: data.token,
    });

    this.http.respond({
      status: 200,
    });
  },
  sampleEmit,
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
TypeformtypeformappThis component uses the Typeform app.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
FormformIdstringSelect a value from the drop down menu.

Trigger Authentication

Typeform uses OAuth authentication. When you connect your Typeform account, Pipedream will open a popup window where you can sign into Typeform and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Typeform API.

Pipedream requests the following authorization scopes when you connect your account:

offlineaccounts:readforms:writeforms:readimages:writeimages:readthemes:writethemes:readresponses:readresponses:writewebhooks:readwebhooks:writeworkspaces:readworkspaces:write

About Typeform

Typeform lets you build no-code forms, quizzes, and surveys - and get more responses.

Action

Description:Trigger a survey to a contact. [See the documentation](https://demo.asknice.ly/help/apidocs/survey)
Version:0.0.1
Key:asknicely-send-survey

AskNicely Overview

The AskNicely API enables you to tap into customer feedback processes by automating the collection and analysis of customer satisfaction data. With Pipedream, you can leverage this API to create custom workflows that trigger on specific events, interact with other apps, and perform actions based on customer feedback scores and comments. Whether you're syncing data to a CRM, triggering email campaigns based on scores, or aggregating responses for analysis, the API's integration into Pipedream opens a world of possibilities for enhancing customer experience and operational efficiency.

Action Code

import asknicely from "../../asknicely.app.mjs";
import { clearObj } from "../../common/utils.mjs";

export default {
  key: "asknicely-send-survey",
  name: "Send Survey",
  version: "0.0.1",
  description: "Trigger a survey to a contact. [See the documentation](https://demo.asknice.ly/help/apidocs/survey)",
  type: "action",
  props: {
    asknicely,
    email: {
      propDefinition: [
        asknicely,
        "email",
      ],
    },
    name: {
      propDefinition: [
        asknicely,
        "name",
      ],
      optional: true,
    },
    triggeremail: {
      type: "boolean",
      label: "Trigger Email",
      description: "If set to true, the API will always send a survey, we recommend to only use this parameter for testing the API to see the survey emails being sent. Remove this entirely when in production, as including this parameter will override all contact rules and send a survey for each API call. Setting **false** won't stop it from sending surveys.",
      optional: true,
    },
    delayminutes: {
      type: "integer",
      label: "Delay Minutes",
      description: "If you want to trigger a survey to have a delay, use delayminutes. 10 = 10 minute delay. 7 day delay would be 60*24*7 = 10800, there is no limit to how minutes or days you can delay. This value ignored for sms, surveys are always sent immediately.",
      optional: true,
    },
    segment: {
      propDefinition: [
        asknicely,
        "segment",
      ],
      optional: true,
    },
    customFields: {
      propDefinition: [
        asknicely,
        "customFields",
      ],
      optional: true,
    },
    thendeactivate: {
      type: "boolean",
      label: "Then Deactivate",
      description: "After a survey has been sent, de-activate this customer so they are not eligible for NPS surveys sent via the Daily Scheduler on the Send page. If you wish to de-activate a customer regardless of if a survey is sent or not, please use the [remove contact](https://demo.asknice.ly/help/removecontact) API. `Very handy if you are using both the Daily Scheduler and API calls.`",
      optional: true,
    },
  },
  async run({ $ }) {
    const {
      asknicely,
      segment,
      customFields,
      ...params
    } = this;

    const response = await asknicely.sendSurvey(clearObj({
      $,
      params: {
        ...customFields,
        segment,
        ...params,
      },
    }));

    $.export("$summary", "The survey was successfully sent!");
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
AskNicelyasknicelyappThis component uses the AskNicely app.
Emailemailstring

The email of the contact.

Namenamestring

The name of the contact.

Trigger Emailtriggeremailboolean

If set to true, the API will always send a survey, we recommend to only use this parameter for testing the API to see the survey emails being sent. Remove this entirely when in production, as including this parameter will override all contact rules and send a survey for each API call. Setting false won't stop it from sending surveys.

Delay Minutesdelayminutesinteger

If you want to trigger a survey to have a delay, use delayminutes. 10 = 10 minute delay. 7 day delay would be 60247 = 10800, there is no limit to how minutes or days you can delay. This value ignored for sms, surveys are always sent immediately.

Segmentsegmentstring

Set a customers segments.

Custom FieldscustomFieldsobject

Add extra argments to send through extra custom data to help identify/filter/leaderboard customers. Multiple arguments can be sent with each request.

Then Deactivatethendeactivateboolean

After a survey has been sent, de-activate this customer so they are not eligible for NPS surveys sent via the Daily Scheduler on the Send page. If you wish to de-activate a customer regardless of if a survey is sent or not, please use the remove contact API. Very handy if you are using both the Daily Scheduler and API calls.

Action Authentication

AskNicely uses API keys for authentication. When you connect your AskNicely account, Pipedream securely stores the keys so you can easily authenticate to AskNicely APIs in both code and no-code steps.

To retrieve your API Key,

  • Navigate to your AskNicely account and sign in
  • Go to “Settings” > “Users”
  • Select your account, then click “Show API Key”

Your domain in 1234 if your AskNicely login portal URL is https://1234.asknice.ly/login/

About AskNicely

The #1 Rated Customer Experience Platform for Frontline Teams.

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