Send any HTTP Request with HTTP / Webhook API on New Ticket from Agile CRM API

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Trigger workflow on

New Ticket from the Agile CRM API

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Send any HTTP Request with the HTTP / Webhook API

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Getting Started#

This integration creates a workflow with a Agile CRM trigger and HTTP / Webhook action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Ticket trigger
1. Connect your Agile CRM account
2. Configure timer
3. Optional- Configure Max API Requests per Execution
4. Select a Filter
Configure the Send any HTTP Request action
1. Connect your HTTP / Webhook account
2. Configure HTTP Request Configuration
3. Optional- Configure Include Response Headers
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Ticket on Agile CRM

Description:Emit new event when a new ticket is created

Version:0.0.4

Key:agile_crm-new-ticket

View on GitHub

Agile CRM Overview#

The Agile CRM API interacts with Agile's sales, marketing, and service software, offering a suite of features including contact management, deals, and campaign automation. On Pipedream, you can automate interactions with Agile CRM, such as syncing contacts, updating deals, or triggering campaigns. By leveraging Pipedream's serverless platform, you can connect Agile CRM to hundreds of other apps, creating custom, automated workflows that operate in real-time, and with no server maintenance required.

Trigger Code#

import common from "../common/base.mjs";

export default {
  ...common,
  key: "agile_crm-new-ticket",
  name: "New Ticket",
  description: "Emit new event when a new ticket is created",
  version: "0.0.4",
  type: "source",
  dedupe: "unique",
  props: {
    ...common.props,
    filter: {
      propDefinition: [
        common.props.agileCrm,
        "filter",
      ],
    },
  },
  methods: {
    ...common.methods,
    getResourceFn() {
      return this.agileCrm.listTickets.bind(this);
    },
    getParams() {
      return {
        filter_id: this.filter,
      };
    },
    generateMeta(ticket) {
      return {
        id: ticket.id,
        summary: ticket.subject,
        ts: ticket.created_time,
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Agile CRM	`agileCrm`	`app`	This component uses the Agile CRM app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
	`timer`	`$.interface.timer`
Max API Requests per Execution	`maxRequests`	`integer`	The maximum number of API requests to make per execution (e.g., multiple requests are required to retrieve paginated results).
Filter	`filter`	`string`	Select a value from the drop down menu.

Trigger Authentication#

Agile CRM uses API keys for authentication. When you connect your Agile CRM account, Pipedream securely stores the keys so you can easily authenticate to Agile CRM APIs in both code and no-code steps.

You may access the API Key from Admin Settings -> API & Analytics -> API Key.
Your username is the email address you use to log into Agile CRM.
If your Agile CRM URL is https://12345678.agilecrm.com/, your domain is 12345678.

About Agile CRM#

Agile CRM Software is the best, easy, powerful yet affordable Customer Relationship Management (CRM) with sales and marketing automation for small businesses.

Action#

Send any HTTP Request on HTTP / Webhook

Description:Send an HTTP request using any method and URL. Optionally configure query string parameters, headers, and basic auth.

Version:1.1.1

Key:http-custom-request

View on GitHub

HTTP / Webhook Overview#

Build, test, and send HTTP requests without code using your Pipedream workflows. The HTTP / Webhook action is a tool to build HTTP requests with a Postman-like graphical interface.

Point and click HTTP requests

Define the target URL, HTTP verb, headers, query parameters, and payload body without writing custom code.

$A screenshot of Pipedream's HTTP Request Configuration interface with a GET request type selected. The request URL is set to 'https://api.openai.com/v1/models'. The 'Auth' tab is highlighted, indicating that authentication is required for this request. In the headers section, there are two headers configured: 'User-Agent' is set to 'pipedream/1', and 'Authorization' is set to 'Bearer {{openai_api_key}}', showing how the OpenAI account's API key is dynamically inserted into the headers to handle authentication automatically.$

Here's an example workflow that uses the HTTP / Webhook action to send an authenticated API request to OpenAI.

Focus on integrating, not authenticating

This action can also use your connected accounts with third-party APIs. Selecting an integrated app will automatically update the request’s headers to authenticate with the app properly, and even inject your token dynamically.

Pipedream integrates with thousands of APIs, but if you can’t find a Pipedream integration simply use Environment Variables in your request headers to authenticate with.

Compatible with no code actions or Node.js and Python

The HTTP/Webhook action exports HTTP response data for use in subsequent workflow steps, enabling easy data transformation, further API calls, database storage, and more.

Response data is available for both coded (Node.js, Python) and no-code steps within your workflow.

Action Code#

import http from "../../http.app.mjs";

export default {
  key: "http-custom-request",
  name: "Send any HTTP Request",
  description: "Send an HTTP request using any method and URL. Optionally configure query string parameters, headers, and basic auth.",
  type: "action",
  version: "1.1.1",
  props: {
    http,
    httpRequest: {
      propDefinition: [
        http,
        "httpRequest",
      ],
    },
    includeHeaders: {
      type: "boolean",
      label: "Include Response Headers",
      description: "Optionally export the full response headers",
      optional: true,
    },
  },
  async run({ $ }) {
    const response = await this.httpRequest.execute();

    if (this.includeHeaders) {
      $.export("headers", response.headers);
    }

    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
HTTP / Webhook	`http`	`app`	This component uses the HTTP / Webhook app.
HTTP Request Configuration	`httpRequest`	`http_request`
Include Response Headers	`includeHeaders`	`boolean`	Optionally export the full response headers