Create Ticket with Zendesk API on New Funnel Subscription from Zenler API

Pipedream makes it easy to connect APIs for Zendesk, Zenler and 2,200+ other apps remarkably fast.

Trigger workflow on

New Funnel Subscription from the Zenler API

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Create Ticket with the Zendesk API

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Getting Started#

This integration creates a workflow with a Zenler trigger and Zendesk action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Funnel Subscription trigger
1. Connect your Zenler account
2. Configure Polling schedule
3. Select a Funnel ID
Configure the Create Ticket action
1. Connect your Zendesk account
2. Configure Comment body
3. Optional- Select a Ticket Priority
4. Optional- Configure Ticket Subject
5. Optional- Select a Ticket Status
6. Optional- Configure Custom Subdomain
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Funnel Subscription on Zenler

Description:Emit new event when a funnel is created. [See the docs here](https://www.newzenler.com/api/documentation/public/api-doc.html#0052da8d-ca30-b23b-48b3-5cbdce72547e)

Version:0.0.2

Key:zenler-new-funnel-subscription

View on GitHub

Zenler Overview#

The Zenler API lets you tap into your online course platform to automate tasks, streamline student engagement, and track course performance. By harnessing the power of the Zenler API on Pipedream, you can create dynamic serverless workflows that respond to course interactions, manage users, and analyze educational content effectiveness, all in real-time. Whether you're looking to enhance the learning experience, or make your course administration more efficient, the Zenler API on Pipedream offers the tools to make it happen.

Trigger Code#

import common from "../common.mjs";

export default {
  ...common,
  key: "zenler-new-funnel-subscription",
  name: "New Funnel Subscription",
  description: "Emit new event when a funnel is created. [See the docs here](https://www.newzenler.com/api/documentation/public/api-doc.html#0052da8d-ca30-b23b-48b3-5cbdce72547e)",
  type: "source",
  version: "0.0.2",
  dedupe: "unique",
  props: {
    ...common.props,
    funnelId: {
      propDefinition: [
        common.props.zenler,
        "funnelId",
      ],
    },
  },
  methods: {
    ...common.methods,
    getResourceFn() {
      return this.zenler.getFunnelSubscriptions;
    },
    getResourceFnArgs() {
      return {
        funnelId: this.funnelId,
      };
    },
    generateMeta(resource) {
      return {
        id: resource.id,
        ts: Date.parse(resource.enrolled_on),
        summary: `Funnel Subscription ID ${resource.id}`,
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zenler	`zenler`	`app`	This component uses the Zenler app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Polling schedule	`timer`	`$.interface.timer`	How often to poll the Zenler API
Funnel ID	`funnelId`	`string`	Select a value from the drop down menu.

Trigger Authentication#

Zenler uses API keys for authentication. When you connect your Zenler account, Pipedream securely stores the keys so you can easily authenticate to Zenler APIs in both code and no-code steps.

You can get your API Key under the Profile menu on the top right of your Zenler account, then Settings > Integrations Zenler API.
Your account name is 123 if your Zenler URL is https://123.newzenler.com

About Zenler#

All In One Course Creation, Delivery & Marketing Platform

Action#

Create Ticket on Zendesk

Description:Creates a ticket. [See the documentation](https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/#create-ticket).

Version:0.1.2

Key:zendesk-create-ticket

View on GitHub

Zendesk Overview#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Action Code#

import app from "../../zendesk.app.mjs";

export default {
  key: "zendesk-create-ticket",
  name: "Create Ticket",
  description: "Creates a ticket. [See the documentation](https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/#create-ticket).",
  type: "action",
  version: "0.1.2",
  props: {
    app,
    ticketCommentBody: {
      propDefinition: [
        app,
        "ticketCommentBody",
      ],
    },
    ticketPriority: {
      propDefinition: [
        app,
        "ticketPriority",
      ],
    },
    ticketSubject: {
      propDefinition: [
        app,
        "ticketSubject",
      ],
    },
    ticketStatus: {
      propDefinition: [
        app,
        "ticketStatus",
      ],
    },
    customSubdomain: {
      propDefinition: [
        app,
        "customSubdomain",
      ],
    },
  },
  methods: {
    createTicket(args = {}) {
      return this.app.create({
        path: "/tickets",
        ...args,
      });
    },
  },
  async run({ $: step }) {
    const {
      ticketCommentBody,
      ticketPriority,
      ticketSubject,
      ticketStatus,
      customSubdomain,
    } = this;

    const response = await this.createTicket({
      step,
      customSubdomain,
      data: {
        ticket: {
          comment: {
            body: ticketCommentBody,
          },
          priority: ticketPriority,
          subject: ticketSubject,
          status: ticketStatus,
        },
      },
    });

    step.export("$summary", `Successfully created ticket with ID ${response.ticket.id}`);

    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Zendesk	`app`	`app`	This component uses the Zendesk app.
Comment body	`ticketCommentBody`	`string`	The body of the comment.
Ticket Priority	`ticketPriority`	`string`	Select a value from the drop down menu:`urgenthighnormallow`
Ticket Subject	`ticketSubject`	`string`	The subject of the ticket.
Ticket Status	`ticketStatus`	`string`	Select a value from the drop down menu:`newopenpendingholdsolvedclosed`
Custom Subdomain	`customSubdomain`	`string`	For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`

Action Authentication#

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

Create Ticket with Zendesk API on New Funnel Subscription from Zenler API

Pipedream makes it easy to connect APIs for Zendesk, Zenler and 2,200+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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