← Zendesk + Etsy integrations

Create Draft Listing Product with Etsy API on New Ticket Added to View (Instant) from Zendesk API

Pipedream makes it easy to connect APIs for Etsy, Zendesk and 2,000+ other apps remarkably fast.

Trigger workflow on
New Ticket Added to View (Instant) from the Zendesk API
Next, do this
Create Draft Listing Product with the Etsy API
No credit card required
Intro to Pipedream
Watch us build a workflow
Watch us build a workflow
8 min
Watch now ➜

Trusted by 800,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo

Developers Pipedream

Getting Started

This integration creates a workflow with a Zendesk trigger and Etsy action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Ticket Added to View (Instant) trigger
    1. Connect your Zendesk account
    2. Select a Trigger Category ID
    3. Optional- Configure Custom Subdomain
    4. Optional- Select one or more Fields
    5. Optional- Configure JSON Body
    6. Select a View ID
  3. Configure the Create Draft Listing Product action
    1. Connect your Etsy account
    2. Configure Quantity
    3. Configure Title
    4. Configure Description
    5. Configure Price
    6. Select a Who Made
    7. Select a When Made
    8. Select a Taxonomy Type
    9. Select a Taxonomy ID
    10. Configure Is Supply
    11. Select a Listing Type
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a ticket is added to the specified view
Version:0.0.2
Key:zendesk-ticket-added-to-view

Zendesk Overview

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code

import common from "../common/ticket.mjs";

export default {
  ...common,
  key: "zendesk-ticket-added-to-view",
  name: "New Ticket Added to View (Instant)",
  description: "Emit new event when a ticket is added to the specified view",
  version: "0.0.2",
  type: "source",
  dedupe: "unique",
  props: {
    ...common.props,
    viewId: {
      propDefinition: [
        common.props.app,
        "viewId",
      ],
    },
  },
  methods: {
    ...common.methods,
    getWebhookName() {
      return "Ticket Added To View Webhook";
    },
    getTriggerTitle() {
      return "Ticket Added To View Trigger";
    },
    getTriggerConditions() {
      return {
        any: [
          {
            field: "update_type",
            value: "Change",
          },
          {
            field: "update_type",
            value: "Create",
          },
        ],
      };
    },
    async isRelevant(payload) {
      const { tickets } = await this.app.listTicketsInView({
        viewId: this.viewId,
      });
      const foundTicket = tickets.find(({ id }) => id == payload.ticketId);
      return foundTicket;
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
ZendeskappappThis component uses the Zendesk app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
Trigger Category IDcategoryIdstringSelect a value from the drop down menu.
Custom SubdomaincustomSubdomainstring

For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is examplehelp

Fieldsfieldsstring[]Select a value from the drop down menu.
JSON BodyjsonBodystring

Custom JSON Body of the incoming payload. Setting jsonBody will overwrite the fields prop

View IDviewIdstringSelect a value from the drop down menu.

Trigger Authentication

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action

Description:Creates a physical draft listing product in a shop on the Etsy channel. [See the Documentation](https://developers.etsy.com/documentation/reference#operation/createDraftListing)
Version:0.0.3
Key:etsy-create-draft-listing-product

Etsy Overview

Etsy is a global e-commerce platform specializing in handmade, vintage, and craft items. It offers a marketplace where artisans can connect directly with buyers. The term 'Etsy' is a trademark of Etsy, Inc. This application uses the Etsy API but is not endorsed or certified by Etsy.

The Etsy API provides a rich interface to interact with the popular e-commerce platform known for its unique, handmade, and vintage items. Using the Etsy API via Pipedream, you can automate various aspects of your Etsy shop, including inventory management, order processing, and customer engagement. It opens up possibilities for streamlining mundane tasks, reacting to shop events in real-time, and syncing data across different platforms, enhancing the efficiency and responsiveness of your online business operations.

Action Code

import constants from "../../common/constants.mjs";
import app from "../../etsy.app.mjs";

export default {
  key: "etsy-create-draft-listing-product",
  name: "Create Draft Listing Product",
  description: "Creates a physical draft listing product in a shop on the Etsy channel. [See the Documentation](https://developers.etsy.com/documentation/reference#operation/createDraftListing)",
  type: "action",
  version: "0.0.3",
  props: {
    app,
    quantity: {
      type: "integer",
      label: "Quantity",
      description: "The positive non-zero number of products available for purchase in the listing. Note: The listing quantity is the sum of available offering quantities.",
      default: 1,
    },
    title: {
      type: "string",
      label: "Title",
      description: "The listing's title string. When creating or updating a listing, valid title strings contain only letters, numbers, punctuation marks, mathematical symbols, whitespace characters, `™`, `©`, and `®`. (regex: `/[^\\p{L}\\p{Nd}\\p{P}\\p{Sm}\\p{Zs}™©®]/u`) You can only use the `%`, `:`, `&` and `+` characters once each.",
    },
    description: {
      type: "string",
      label: "Description",
      description: "A description string of the product for sale in the listing.",
    },
    price: {
      type: "string",
      label: "Price",
      description: "The positive non-zero price of the product. (Sold product listings are private) Note: The price is the minimum possible price.",
    },
    whoMade: {
      type: "string",
      label: "Who Made",
      description: "An enumerated string indicating who made the product. Helps buyers locate the listing under the Handmade heading. Requires **Is Supply** and **Who Made** properties.",
      options: constants.WHO_MADE_OPTIONS,
    },
    whenMade: {
      type: "string",
      label: "When Made",
      description: "An enumerated string for the era in which the maker made the product in this listing. Helps buyers locate the listing under the Vintage heading. Requires **Is Supply** and **Who Made** properties.",
      options: constants.WHEN_MADE_OPTIONS,
    },
    taxonomyType: {
      propDefinition: [
        app,
        "taxonomyType",
      ],
    },
    taxonomyId: {
      propDefinition: [
        app,
        "taxonomyId",
        ({ taxonomyType }) => ({
          taxonomyType,
        }),
      ],
    },
    isSupply: {
      type: "boolean",
      label: "Is Supply",
      description: "When true, tags the listing as a supply product, else indicates that it's a finished product. Helps buyers locate the listing under the Supplies heading. Requires **Who Made** and **When Made**.",
    },
    listingType: {
      reloadProps: true,
      propDefinition: [
        app,
        "listingType",
      ],
    },
  },
  async additionalProps() {
    const hasPhysicalType = [
      constants.LISTING_TYPE.PHYSICAL,
      constants.LISTING_TYPE.BOTH,
    ].includes(this.listingType);

    if (!hasPhysicalType) {
      return {};
    }

    const { shop_id: shopId } = await this.app.getMe();
    const { results } = await this.app.getShopShippingProfiles({
      shopId,
    });

    return {
      shippingProfileId: {
        type: "string",
        label: "Shipping Profile",
        description: "The numeric ID of the shipping profile associated with the listing. Required when listing type is `physical`.",
        options: results?.map(({
          shipping_profile_id: value,
          title: label,
        }) => ({
          value,
          label,
        })),
      },
    };
  },
  methods: {
    createDraftListing({
      shopId, ... args
    } = {}) {
      return this.app.post({
        path: `/application/shops/${shopId}/listings`,
        ... args,
      });
    },
  },
  async run({ $: step }) {
    const {
      quantity,
      title,
      description,
      price,
      whoMade,
      whenMade,
      taxonomyId,
      isSupply,
      listingType,
      shippingProfileId,
    } = this;

    const { shop_id: shopId } = await this.app.getMe();

    const response = await this.createDraftListing({
      step,
      shopId,
      data: {
        quantity,
        title,
        description,
        price,
        who_made: whoMade,
        when_made: whenMade,
        taxonomy_id: taxonomyId,
        is_supply: isSupply,
        type: listingType,
        shipping_profile_id: shippingProfileId,
      },
    });

    step.export("$summary", `Successfully created draft listing product with ID ${response.listing_id}.`);

    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
EtsyappappThis component uses the Etsy app.
Quantityquantityinteger

The positive non-zero number of products available for purchase in the listing. Note: The listing quantity is the sum of available offering quantities.

Titletitlestring

The listing's title string. When creating or updating a listing, valid title strings contain only letters, numbers, punctuation marks, mathematical symbols, whitespace characters, , ©, and ®. (regex: /[^\p{L}\p{Nd}\p{P}\p{Sm}\p{Zs}™©®]/u) You can only use the %, :, & and + characters once each.

Descriptiondescriptionstring

A description string of the product for sale in the listing.

Pricepricestring

The positive non-zero price of the product. (Sold product listings are private) Note: The price is the minimum possible price.

Who MadewhoMadestringSelect a value from the drop down menu:{ "label": "I Did", "value": "i_did" }{ "label": "Collective", "value": "collective" }{ "label": "Someone Else", "value": "someone_else" }
When MadewhenMadestringSelect a value from the drop down menu:{ "label": "Made to Order", "value": "made_to_order" }{ "label": "2020 - 2023", "value": "2020_2023" }{ "label": "2010 - 2019", "value": "2010_2019" }{ "label": "2004 - 2009", "value": "2004_2009" }{ "label": "Before 2004", "value": "before_2004" }{ "label": "2000 - 2003", "value": "2000_2003" }{ "label": "1990s", "value": "1990s" }1980s1970s1960s1950s1940s1930s1920s1910s1900s1800s1700s{ "label": "Before 1700", "value": "before_1700" }
Taxonomy TypetaxonomyTypestringSelect a value from the drop down menu:sellerbuyer
Taxonomy IDtaxonomyIdstringSelect a value from the drop down menu.
Is SupplyisSupplyboolean

When true, tags the listing as a supply product, else indicates that it's a finished product. Helps buyers locate the listing under the Supplies heading. Requires Who Made and When Made.

Listing TypelistingTypestringSelect a value from the drop down menu:physicaldownloadboth

Action Authentication

Etsy uses OAuth authentication. When you connect your Etsy account, Pipedream will open a popup window where you can sign into Etsy and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Etsy API.

Pipedream requests the following authorization scopes when you connect your account:

profile_rprofile_wfeedback_rtransactions_rtransactions_wshops_rshops_wemail_rlistings_dlistings_wlistings_r

About Etsy

Shop for handmade, vintage, custom, and unique gifts

More Ways to Connect Etsy + Zendesk

Update Listing Property with Etsy API on New Ticket (Instant) from Zendesk API
Zendesk + Etsy
 
Try it
Update Listing Property with Etsy API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Etsy
 
Try it
Update Listing Property with Etsy API on Ticket Closed (Instant) from Zendesk API
Zendesk + Etsy
 
Try it
Update Listing Property with Etsy API on Ticket Pending (Instant) from Zendesk API
Zendesk + Etsy
 
Try it
Update Listing Property with Etsy API on Ticket Solved (Instant) from Zendesk API
Zendesk + Etsy
 
Try it
New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
Try it
New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
Try it
Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
Try it
Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
Try it
Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
Try it
Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
Try it
Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
Try it
Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
Try it
Create Draft Listing Product with the Etsy API

Creates a physical draft listing product in a shop on the Etsy channel. See the Documentation

 
Try it
Delete Listing with the Etsy API

Open API V3 endpoint to delete a ShopListing. A ShopListing can be deleted only if the state is one of the following: SOLD_OUT, DRAFT, EXPIRED, INACTIVE, ACTIVE and is_available or ACTIVE and has seller flags: SUPRESSED (frozen), VACATION, CUSTOM_SHOPS (pattern), SELL_ON_FACEBOOK. See the Documentation

 
Try it

Explore Other Apps

1
-
24
of
2,000+
apps by most popular

HTTP / Webhook
HTTP / Webhook
Get a unique URL where you can send HTTP or webhook requests
Node
Node
Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.
Python
Python
Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.
OpenAI (ChatGPT)
OpenAI (ChatGPT)
OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular models like ChatGPT, DALL-E, and Whisper.
Premium
Salesforce (REST API)
Salesforce (REST API)
Web services API for interacting with Salesforce
Premium
HubSpot
HubSpot
HubSpot's CRM platform contains the marketing, sales, service, operations, and website-building software you need to grow your business.
Premium
Zoho CRM
Zoho CRM
Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.
Premium
Stripe
Stripe
Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes.
Shopify Developer App
Shopify Developer App
Shopify is a user-friendly e-commerce platform that helps small businesses build an online store and sell online through one streamlined dashboard.
Premium
WooCommerce
WooCommerce
WooCommerce is the open-source ecommerce platform for WordPress.
Premium
Snowflake
Snowflake
A data warehouse built for the cloud
Premium
MongoDB
MongoDB
MongoDB is an open source NoSQL database management program.
Supabase
Supabase
Supabase is an open source Firebase alternative.
MySQL
MySQL
MySQL is an open-source relational database management system.
PostgreSQL
PostgreSQL
PostgreSQL is a free and open-source relational database management system emphasizing extensibility and SQL compliance.
Premium
AWS
AWS
Amazon Web Services (AWS) offers reliable, scalable, and inexpensive cloud computing services.
Premium
Twilio SendGrid
Twilio SendGrid
Send marketing and transactional email through the Twilio SendGrid platform with the Email API, proprietary mail transfer agent, and infrastructure for scalable delivery.
Amazon SES
Amazon SES
Amazon SES is a cloud-based email service provider that can integrate into any application for high volume email automation
Premium
Klaviyo
Klaviyo
Email Marketing and SMS Marketing Platform
Premium
Zendesk
Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Premium
ServiceNow
ServiceNow
The smarter way to workflow
Notion
Notion
Notion is a new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
Slack
Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.
Microsoft Teams
Microsoft Teams
Microsoft Teams has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place.