← Zoho CRM + Rex integrations

Create Contact with Rex API on New Event (Instant) from Zoho CRM API

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New Event (Instant) from the Zoho CRM API
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Getting Started

This integration creates a workflow with a Zoho CRM trigger and Rex action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Event (Instant) trigger
    1. Connect your Zoho CRM account
    2. Configure Subscription Renewal Timer
    3. Select one or more Events
  3. Configure the Create Contact action
    1. Connect your Rex account
    2. Select a Type
    3. Configure First Name
    4. Configure Last Name
    5. Optional- Configure Email
    6. Optional- Configure Phone
    7. Optional- Configure Address
    8. Optional- Configure Address Postal
    9. Optional- Configure Company Name
    10. Optional- Configure Website URL
    11. Optional- Configure Is DND?
    12. Optional- Configure Name Legal
    13. Optional- Configure Name Salutation
    14. Optional- Configure Name Address
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new custom events from Zoho CRM
Version:0.0.15
Key:zoho_crm-new-event

Zoho CRM Overview

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Trigger Code

import sortBy from "lodash.sortby";
import common from "../common/http-based/base.mjs";
import crudOps from "../common/http-based/common-crud-operations.mjs";

export default {
  ...common,
  key: "zoho_crm-new-event",
  name: "New Event (Instant)",
  description: "Emit new custom events from Zoho CRM",
  version: "0.0.15",
  type: "source",
  props: {
    ...common.props,
    events: {
      type: "string[]",
      label: "Events",
      description: "Choose one or more module events to trigger this event source.",
      async options({ page = 0 }) {
        if (page !== 0) {
          return [];
        }

        const { modules } = await this.zohoCrm.listModules();
        return sortBy(modules.flatMap(this._moduleSupportedEvents), "label");
      },
    },
  },
  methods: {
    ...common.methods,
    _moduleSupportedEvents(module) {
      // See the docs for more information about these attributes:
      // https://www.zoho.com/crm/developer/docs/api/v2/modules-api.html
      const {
        api_name: moduleKey,
        singular_label: moduleName,
      } = module;

      // As per the docs, the notation for a CRUD event on a record/module is
      // {capitalized record name}.{operation} (e.g. `Contacts.create` will
      // issue notifications when a contact is created). See the docs for more
      // details:
      // https://www.zoho.com/crm/developer/docs/api/v2/notifications/enable.html
      return this
        .getSupportedOps()
        .filter(({ flagName }) => module[flagName])
        .map(({
          description,
          op,
        }) => ({
          label: `${moduleName} ${description}`,
          value: `${moduleKey}.${op}`,
        }));
    },
    getSupportedOps() {
      return crudOps.allOpsData();
    },
    getEvents() {
      return this.events;
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Zoho CRMzohoCrmappThis component uses the Zoho CRM app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
Subscription Renewal Timertimer$.interface.timer

Zoho CRM webhooks subscriptions have an expiration date of up to 1 day. This event source renews the subscription every 12 hours by default.

Eventseventsstring[]Select a value from the drop down menu.

Trigger Authentication

Zoho CRM uses OAuth authentication. When you connect your Zoho CRM account, Pipedream will open a popup window where you can sign into Zoho CRM and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoho CRM API.

Pipedream requests the following authorization scopes when you connect your account:

ZohoCRM.settings.allZohoCRM.users.allZohoCRM.org.allZohoCRM.modules.allZohoCRM.bulk.allZohoCRM.notifications.readZohoCRM.notifications.createZohoCRM.notifications.updateZohoCRM.notifications.deleteZohoCRM.coql.READZohoCRM.functions.execute.READZohoCRM.functions.execute.CREATEZohoCRM.templates.email.READZohoCRM.templates.inventory.READ

About Zoho CRM

Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.

Action

Description:Creates a new contact in Rex. [See the documentation](https://api-docs.rexsoftware.com/service/contacts#operation/create)
Version:0.0.1
Key:rex-create-contact

Rex Overview

The Rex API allows for automation and integration of real estate CRM functionalities within the Pipedream platform. By leveraging Rex, you can streamline operations, synchronize data across various platforms, and trigger actions within the Rex ecosystem based on events from other apps or services. Whether you're managing listings, contacts, or marketing efforts, the Rex API on Pipedream can be a powerful tool to enhance productivity and customer engagement in real estate businesses.

Action Code

import rex from "../../rex.app.mjs";
import constants from "../../common/constants.mjs";

export default {
  key: "rex-create-contact",
  name: "Create Contact",
  description: "Creates a new contact in Rex. [See the documentation](https://api-docs.rexsoftware.com/service/contacts#operation/create)",
  version: "0.0.1",
  type: "action",
  props: {
    rex,
    type: {
      type: "string",
      label: "Type",
      description: "Whether contact is person or company",
      options: constants.CONTACT_TYPE_OPTIONS,
    },
    firstName: {
      type: "string",
      label: "First Name",
      description: "Contact's first name",
    },
    lastName: {
      type: "string",
      label: "Last Name",
      description: "Contact's last name",
    },
    email: {
      type: "string",
      label: "Email",
      description: "Contact's email address",
      optional: true,
    },
    phone: {
      type: "string",
      label: "Phone",
      description: "Contact's phone number",
      optional: true,
    },
    address: {
      type: "string",
      label: "Address",
      description: "Contact's address",
      optional: true,
    },
    addressPostal: {
      type: "string",
      label: "Address Postal",
      description: "Contact's postal address",
      optional: true,
    },
    companyName: {
      type: "string",
      label: "Company Name",
      description: "Company name - company contact only",
      optional: true,
    },
    websiteUrl: {
      type: "string",
      label: "Website URL",
      description: "Company website URL - company contact only",
      optional: true,
    },
    isDnd: {
      type: "boolean",
      label: "Is DND?",
      description: "Whether contact can be contacted for marketing purposes",
      optional: true,
    },
    nameLegal: {
      type: "string",
      label: "Name Legal",
      description: "Contact's legal name",
      optional: true,
    },
    nameSalutation: {
      type: "string",
      label: "Name Salutation",
      description: "Contact's name as salutation",
      optional: true,
    },
    nameAddressee: {
      type: "string",
      label: "Name Address",
      description: "Contact's name as addressee",
      optional: true,
    },
  },
  async run({ $ }) {
    const data = {
      address: this.address,
      address_postal: this.addressPostal,
      company_name: this.companyName,
      website_url: this.websiteUrl,
      is_dnd: this.isDnd,
      type: this.type,
      name_legal: this.nameLegal,
      name_salutation: this.nameSalutation,
      name_addressee: this.nameAddressee,
      related: {
        contact_names: [
          {
            name_first: this.firstName,
            name_last: this.lastName,
          },
        ],
        contact_emails: this.email
          ? [
            {
              email_address: this.email,
            },
          ]
          : undefined,
        contact_phones: this.phone
          ? [
            {
              phone_number: this.phone,
            },
          ]
          : undefined,
      },
    };

    const { result } = await this.rex.createContact({
      data: {
        data,
      },
      $,
    });

    if (result?.id) {
      $.export("$summary", `Successfully created contact with ID ${result.id}.`);
    }

    return result;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
RexrexappThis component uses the Rex app.
TypetypestringSelect a value from the drop down menu:{ "value": "person", "label": "Person" }{ "value": "company", "label": "Company" }
First NamefirstNamestring

Contact's first name

Last NamelastNamestring

Contact's last name

Emailemailstring

Contact's email address

Phonephonestring

Contact's phone number

Addressaddressstring

Contact's address

Address PostaladdressPostalstring

Contact's postal address

Company NamecompanyNamestring

Company name - company contact only

Website URLwebsiteUrlstring

Company website URL - company contact only

Is DND?isDndboolean

Whether contact can be contacted for marketing purposes

Name LegalnameLegalstring

Contact's legal name

Name SalutationnameSalutationstring

Contact's name as salutation

Name AddressnameAddresseestring

Contact's name as addressee

Action Authentication

Rex uses OAuth authentication. When you connect your Rex account, Pipedream will open a popup window where you can sign into Rex and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Rex API.

Pipedream requests the following authorization scopes when you connect your account:

About Rex

The real estate software platform built for all your agency needs.

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