Create Contact with Quipu API on Ticket Pending (Instant) from Zendesk API

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Ticket Pending (Instant) from the Zendesk API

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Create Contact with the Quipu API

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Getting Started#

This integration creates a workflow with a Zendesk trigger and Quipu action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the Ticket Pending (Instant) trigger
1. Connect your Zendesk account
2. Select a Trigger Category ID
3. Optional- Configure Custom Subdomain
4. Optional- Select one or more Fields
5. Optional- Configure JSON Body
Configure the Create Contact action
1. Connect your Quipu account
2. Configure Name
3. Configure Tax ID (CIF/NIF)
4. Configure Postal Code
5. Configure Country
6. Optional- Configure Phone
7. Optional- Configure Email
8. Optional- Configure Address
9. Optional- Configure Town
10. Optional- Configure Client Number
11. Optional- Configure Supplier Number
12. Optional- Configure Is Supplier of Direct Goods
13. Optional- Configure Bank Account Number
14. Optional- Configure Bank Account Swift
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

Ticket Pending (Instant) on Zendesk

Description:Emit new event when a ticket has changed to pending status

Version:0.2.2

Key:zendesk-ticket-pended

View on GitHub

Zendesk Overview#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code#

import common from "../common/ticket.mjs";

export default {
  ...common,
  name: "Ticket Pending (Instant)",
  key: "zendesk-ticket-pended",
  type: "source",
  description: "Emit new event when a ticket has changed to pending status",
  version: "0.2.2",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getWebhookName() {
      return "Ticket Pending Webhook";
    },
    getTriggerTitle() {
      return "Ticket Pending Trigger";
    },
    getTriggerConditions() {
      return {
        all: [
          {
            field: "update_type",
            value: "Change",
          },
          {
            field: "status",
            operator: "value",
            value: "pending",
          },
        ],
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zendesk	`app`	`app`	This component uses the Zendesk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Trigger Category ID	`categoryId`	`string`	Select a value from the drop down menu.
Custom Subdomain	`customSubdomain`	`string`	For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`
Fields	`fields`	`string[]`	Select a value from the drop down menu.
JSON Body	`jsonBody`	`string`	Custom JSON Body of the incoming payload. Setting `jsonBody` will overwrite the `fields` prop

Trigger Authentication#

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk#

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action#

Create Contact on Quipu

Description:Creates a new contact. [See the docs](http://quipuapp.github.io/api-v1-docs/#creating-a-contact).

Version:0.0.1

Key:quipu-create-contact

View on GitHub

Quipu Overview#

Quipu is an API designed to simplify invoicing and accounting for freelancers and small businesses. By integrating Quipu with Pipedream, you unlock the potential of automating financial tasks, syncing data across platforms, and streamlining invoicing operations. Pipedream's serverless platform provides the flexibility to connect Quipu with a myriad of other apps and services, enabling you to craft custom workflows that fit your exact business needs. Whether it's triggering actions based on invoice statuses, syncing contacts between platforms, or generating financial reports, Quipu's API and Pipedream's orchestration can together build a robust financial automation system.

Action Code#

import app from "../../quipu.app.mjs";

export default {
  key: "quipu-create-contact",
  name: "Create Contact",
  description: "Creates a new contact. [See the docs](http://quipuapp.github.io/api-v1-docs/#creating-a-contact).",
  version: "0.0.1",
  type: "action",
  props: {
    app,
    name: {
      type: "string",
      label: "Name",
      description: "Contact full name.",
    },
    taxId: {
      type: "string",
      label: "Tax ID (CIF/NIF)",
      description: "Contact tax id, (CIF/NIF).",
    },
    zipCode: {
      type: "string",
      label: "Postal Code",
      description: "Address postal code.",
    },
    countryCode: {
      type: "string",
      label: "Country",
      description: "Address country code, ISO 3166-2 format of e.g: `US`, `ES`, `PT`.",
    },
    phone: {
      type: "string",
      label: "Phone",
      description: "Contact's phone number.",
      optional: true,
    },
    email: {
      type: "string",
      label: "Email",
      description: "Contact's email address.",
      optional: true,
    },
    address: {
      type: "string",
      label: "Address",
      description: "Contact's address.",
      optional: true,
    },
    town: {
      type: "string",
      label: "Town",
      description: "Contact's town.",
      optional: true,
    },
    clientNumber: {
      type: "integer",
      label: "Client Number",
      description: "Contact's client number.",
      optional: true,
    },
    supplierNumber: {
      type: "string",
      label: "Supplier Number",
      description: "The supplier number of the contact",
      optional: true,
    },
    isSupplierOfDirectGoods: {
      type: "boolean",
      label: "Is Supplier of Direct Goods",
      description: "Is the contact supplier of direct goods?",
      optional: true,
    },
    bankAccountNumber: {
      type: "string",
      label: "Bank Account Number",
      description: "The bank account number of the contact",
      optional: true,
    },
    bankAccountSwift: {
      type: "string",
      label: "Bank Account Swift",
      description: "The bank account swift of the contact",
      optional: true,
    },
  },
  async run({ $ }) {
    const attributes = {
      "name": this.name,
      "tax_id": this.taxId,
      "phone": this.phone,
      "email": this.email,
      "address": this.address,
      "town": this.town,
      "zip_code": this.zipCode,
      "country_code": this.countryCode,
      "client_number": this.clientNumber,
      "supplier_number": this.supplierNumber,
      "is_supplier_of_direct_goods": this.isSupplierOfDirectGoods,
      "bank_account_number": this.bankAccountNumber,
      "bank_account_swift_bic": this.bankAccountSwift,
    };
    const contact = await this.app.createContact($, attributes);
    $.export("$summary", `Successfully created contact with ID "${contact.id}"`);
    return contact;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Quipu	`app`	`app`	This component uses the Quipu app.
Name	`name`	`string`	Contact full name.
Tax ID (CIF/NIF)	`taxId`	`string`	Contact tax id, (CIF/NIF).
Postal Code	`zipCode`	`string`	Address postal code.
Country	`countryCode`	`string`	Address country code, ISO 3166-2 format of e.g: `US`, `ES`, `PT`.
Phone	`phone`	`string`	Contact's phone number.
Email	`email`	`string`	Contact's email address.
Address	`address`	`string`	Contact's address.
Town	`town`	`string`	Contact's town.
Client Number	`clientNumber`	`integer`	Contact's client number.
Supplier Number	`supplierNumber`	`string`	The supplier number of the contact
Is Supplier of Direct Goods	`isSupplierOfDirectGoods`	`boolean`	Is the contact supplier of direct goods?
Bank Account Number	`bankAccountNumber`	`string`	The bank account number of the contact
Bank Account Swift	`bankAccountSwift`	`string`	The bank account swift of the contact

Action Authentication#

Quipu uses OAuth authentication. When you connect your Quipu account, Pipedream will open a popup window where you can sign into Quipu and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Quipu API.

Pipedream requests the following authorization scopes when you connect your account:

ecommerce

Create Contact with Quipu API on Ticket Pending (Instant) from Zendesk API

Pipedream makes it easy to connect APIs for Quipu, Zendesk and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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