Bing Search with Autom API on Chat Status Updated from HelpCrunch API

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Chat Status Updated from the HelpCrunch API

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Bing Search with the Autom API

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Getting Started#

This integration creates a workflow with a HelpCrunch trigger and Autom action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the Chat Status Updated trigger
1. Connect your HelpCrunch account
2. Configure timer
Configure the Bing Search action
1. Connect your Autom account
2. Configure Search Query
3. Configure Page Number
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

Chat Status Updated on HelpCrunch

Description:Emit new event when the status of a chat is updated. [See the documentation](https://docs.helpcrunch.com/en/rest-api-v1/search-chats-v1)

Version:0.0.1

Key:helpcrunch-chat-status-updated

View on GitHub

HelpCrunch Overview#

The HelpCrunch API provides a platform for customer communication, enabling automation of messaging, data synchronization, and customer support activities. It allows you to create and update users, send messages, and manage conversations directly through API calls. Integrating HelpCrunch with Pipedream lets you connect these capabilities to hundreds of other apps, streamlining workflows that can respond dynamically to customer interactions, sync data across platforms, or trigger communications based on specific events.

Trigger Code#

import base from "../common/base.mjs";

export default {
  ...base,
  key: "helpcrunch-chat-status-updated",
  name: "Chat Status Updated",
  description: "Emit new event when the status of a chat is updated. [See the documentation](https://docs.helpcrunch.com/en/rest-api-v1/search-chats-v1)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  hooks: {
    async deploy() {
      const resourceFn = this.getResourceFn();
      const chats = await this.getResources(resourceFn);
      const previousStatuses = {};
      for (const chat of chats) {
        previousStatuses[chat.id] = chat.status;
      }
      this._setLast(previousStatuses);
    },
  },
  methods: {
    ...base.methods,
    getResourceFn() {
      return this.helpcrunch.searchChats;
    },
    generateMeta(chat) {
      const ts = Date.now();
      return {
        id: `${chat.id}${ts}`,
        summary: `Status Updated for Chat with ID ${chat.id}`,
        ts,
      };
    },
  },
  async run() {
    const previousStatuses = this._getLast();
    const currentStatuses = {};
    const resourceFn = this.getResourceFn();
    const chats = await this.getResources(resourceFn);
    for (const chat of chats) {
      currentStatuses[chat.id] = chat.status;
      if (previousStatuses[chat.id] !== chat.status) {
        const meta = this.generateMeta(chat);
        this.$emit(chat, meta);
      }
    }
    this._setLast(currentStatuses);
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
HelpCrunch	`helpcrunch`	`app`	This component uses the HelpCrunch app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
	`timer`	`$.interface.timer`

Trigger Authentication#

HelpCrunch uses API keys for authentication. When you connect your HelpCrunch account, Pipedream securely stores the keys so you can easily authenticate to HelpCrunch APIs in both code and no-code steps.

About HelpCrunch #

One-stop platform to build strong customer relationships

Action#

Bing Search on Autom

Description:Scrape the results from Bing search engine via the Autom.dev service. [See the documentation](https://docs.autom.dev/api-reference/bing/search)

Version:0.0.1

Key:autom-bing-search

View on GitHub

Autom Overview#

Autom API offers a rich set of features for creating, managing, and deploying automations. With its capabilities, you can streamline tasks by setting up triggers and actions based on certain conditions. When used within Pipedream, you can harness these features to create robust, serverless workflows that integrate with numerous other services and APIs. Autom API's interaction with Pipedream allows for building scalable automation solutions that respond to real-time events and connect with a multitude of apps to perform complex tasks seamlessly.

Action Code#

import app from "../../autom.app.mjs";

export default {
  key: "autom-bing-search",
  name: "Bing Search",
  description: "Scrape the results from Bing search engine via the Autom.dev service. [See the documentation](https://docs.autom.dev/api-reference/bing/search)",
  version: "0.0.1",
  type: "action",
  props: {
    app,
    query: {
      propDefinition: [
        app,
        "query",
      ],
    },
    page: {
      propDefinition: [
        app,
        "page",
      ],
    },
  },
  async run({ $ }) {
    const response = await this.app.searchBing({
      $,
      data: {
        query: this.query,
        page: this.page,
      },
    });

    $.export("$summary", `Successfully retrieved Bing search results for query "${this.query}"`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Autom	`app`	`app`	This component uses the Autom app.
Search Query	`query`	`string`	The query you want to search.
Page Number	`page`	`integer`	Defines the result offset for pagination.