← Stripe + Zoho Desk integrations

Add Ticket Attachment with Zoho Desk API on New Custom Webhook Events from Stripe API

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New Custom Webhook Events from the Stripe API
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Add Ticket Attachment with the Zoho Desk API
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Getting Started

This integration creates a workflow with a Stripe trigger and Zoho Desk action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Custom Webhook Events trigger
    1. Connect your Stripe account
    2. Select one or more Events
  3. Configure the Add Ticket Attachment action
    1. Connect your Zoho Desk account
    2. Select a Organization ID
    3. Select a Ticket ID
    4. Optional- Configure Is Public
    5. Configure File
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event on each webhook event
Version:0.1.1
Key:stripe-custom-webhook-events

Stripe Overview

The Stripe API is a powerful tool for managing online payments, subscriptions, and invoices. With Pipedream, you can leverage this API to automate payment processing, monitor transactions, and sync billing data with other services. Pipedream's no-code platform allows for quick integration and creation of serverless workflows that react to Stripe events in real-time. For instance, you might automatically update customer records, send personalized emails after successful payments, or escalate failed transactions to your support team.

Trigger Code

import constants from "../common/constants.mjs";
import sampleEmit from "./test-event.mjs";
import common from "../common/webhook-base.mjs";

export default {
  ...common,
  key: "stripe-custom-webhook-events",
  name: "New Custom Webhook Events",
  type: "source",
  version: "0.1.1",
  description: "Emit new event on each webhook event",
  props: {
    ...common.props,
    enabledEvents: {
      type: "string[]",
      label: "Events",
      description: "Events to listen for. Select `*` for all events",
      options: constants.WEBHOOK_EVENTS,
      default: [
        "*",
      ],
    },
  },
  methods: {
    ...common.methods,
    getEvents() {
      return this.enabledEvents;
    },
  },
  sampleEmit,
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
StripestripeappThis component uses the Stripe app.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
EventsenabledEventsstring[]Select a value from the drop down menu:*account.application.authorizedaccount.application.deauthorizedaccount.external_account.createdaccount.external_account.deletedaccount.external_account.updatedaccount.updatedapplication_fee.createdapplication_fee.refund.updatedapplication_fee.refundedbalance.availablecapability.updatedcharge.capturedcharge.dispute.closedcharge.dispute.createdcharge.dispute.funds_reinstatedcharge.dispute.funds_withdrawncharge.dispute.updatedcharge.expiredcharge.failedcharge.pendingcharge.refund.updatedcharge.refundedcharge.succeededcharge.updatedcheckout.session.async_payment_failedcheckout.session.async_payment_succeededcheckout.session.completedcoupon.createdcoupon.deletedcoupon.updatedcredit_note.createdcredit_note.updatedcredit_note.voidedcustomer.createdcustomer.deletedcustomer.discount.createdcustomer.discount.deletedcustomer.discount.updatedcustomer.source.createdcustomer.source.deletedcustomer.source.expiringcustomer.source.updatedcustomer.subscription.createdcustomer.subscription.deletedcustomer.subscription.pending_update_appliedcustomer.subscription.pending_update_expiredcustomer.subscription.trial_will_endcustomer.subscription.updatedcustomer.tax_id.createdcustomer.tax_id.deletedcustomer.tax_id.updatedcustomer.updatedfile.createdinvoice.createdinvoice.deletedinvoice.finalizedinvoice.marked_uncollectibleinvoice.paidinvoice.payment_action_requiredinvoice.payment_failedinvoice.payment_succeededinvoice.sentinvoice.upcominginvoice.updatedinvoice.voidedinvoiceitem.createdinvoiceitem.deletedinvoiceitem.updatedissuing_authorization.createdissuing_authorization.requestissuing_authorization.updatedissuing_card.createdissuing_card.updatedissuing_cardholder.createdissuing_cardholder.updatedissuing_dispute.createdissuing_dispute.funds_reinstatedissuing_dispute.updatedissuing_transaction.createdissuing_transaction.updatedmandate.updatedorder.createdorder.payment_failedorder.payment_succeededorder.updatedorder_return.createdpayment_intent.amount_capturable_updatedpayment_intent.canceledpayment_intent.createdpayment_intent.payment_failedpayment_intent.processingpayment_intent.succeededpayment_method.attachedpayment_method.card_automatically_updatedpayment_method.detachedpayment_method.updatedpayout.canceledpayout.createdpayout.failedpayout.paidpayout.updatedperson.createdperson.deletedperson.updatedplan.createdplan.deletedplan.updatedprice.createdprice.deletedprice.updatedproduct.createdproduct.deletedproduct.updatedradar.early_fraud_warning.createdradar.early_fraud_warning.updatedrecipient.createdrecipient.deletedrecipient.updatedreporting.report_run.failedreporting.report_run.succeededreporting.report_type.updatedreview.closedreview.openedsetup_intent.canceledsetup_intent.createdsetup_intent.setup_failedsetup_intent.succeededsigma.scheduled_query_run.createdsku.createdsku.deletedsku.updatedsource.canceledsource.chargeablesource.failedsource.mandate_notificationsource.refund_attributes_requiredsource.transaction.createdsource.transaction.updatedsubscription_schedule.abortedsubscription_schedule.canceledsubscription_schedule.completedsubscription_schedule.createdsubscription_schedule.expiringsubscription_schedule.releasedsubscription_schedule.updatedtax_rate.createdtax_rate.updatedtopup.canceledtopup.createdtopup.failedtopup.reversedtopup.succeededtransfer.createdtransfer.failedtransfer.paidtransfer.reversedtransfer.updated

Trigger Authentication

Stripe uses API keys for authentication. When you connect your Stripe account, Pipedream securely stores the keys so you can easily authenticate to Stripe APIs in both code and no-code steps.

Stripe uses API keys to authenticate requests (more info in their docs here).

To connect Pipedream to your Stripe account,

  1. Create a Stripe API key
  2. Click "Create Restricted Key"
  3. Enter the Restricted API key below.

To help ensure proper security, we recommend you create a Restricted key with scopes relevant to the specific operations you will use in Pipedream.

About Stripe

Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes.

Action

Description:Attaches a file to a ticket. [See the docs here](https://desk.zoho.com/DeskAPIDocument#TicketAttachments#TicketAttachments_CreateTicketattachment)
Version:0.0.2
Key:zoho_desk-add-ticket-attachment

Zoho Desk Overview

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Action Code

import zohoDesk from "../../zoho_desk.app.mjs";
import constants from "../../common/constants.mjs";

export default {
  key: "zoho_desk-add-ticket-attachment",
  name: "Add Ticket Attachment",
  description: "Attaches a file to a ticket. [See the docs here](https://desk.zoho.com/DeskAPIDocument#TicketAttachments#TicketAttachments_CreateTicketattachment)",
  type: "action",
  version: "0.0.2",
  props: {
    zohoDesk,
    orgId: {
      propDefinition: [
        zohoDesk,
        "orgId",
      ],
    },
    ticketId: {
      propDefinition: [
        zohoDesk,
        "ticketId",
        ({ orgId }) => ({
          orgId,
        }),
      ],
    },
    isPublic: {
      type: "boolean",
      label: "Is Public",
      description: "Field that determines whether the attachment is public or private",
      optional: true,
    },
    file: {
      type: "string",
      label: "File",
      description: "File path of a file previously downloaded in Pipedream E.g. (`/tmp/my-file.txt`). [Download a file to the `/tmp` directory](https://pipedream.com/docs/code/nodejs/http-requests/#download-a-file-to-the-tmp-directory)",
    },
  },
  async run({ $ }) {
    const {
      orgId,
      ticketId,
      isPublic,
      file,
    } = this;

    const response = await this.zohoDesk.createTicketAttachment({
      ticketId,
      headers: {
        orgId,
        ...constants.MULTIPART_FORM_DATA_HEADERS,
      },
      data: {
        file,
        isPublic,
      },
    });

    $.export("$summary", `Successfully created a new ticket attachment with ID ${response.id}`);

    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Zoho DeskzohoDeskappThis component uses the Zoho Desk app.
Organization IDorgIdstringSelect a value from the drop down menu.
Ticket IDticketIdstringSelect a value from the drop down menu.
Is PublicisPublicboolean

Field that determines whether the attachment is public or private

Filefilestring

File path of a file previously downloaded in Pipedream E.g. (/tmp/my-file.txt). Download a file to the /tmp directory

Action Authentication

Zoho Desk uses OAuth authentication. When you connect your Zoho Desk account, Pipedream will open a popup window where you can sign into Zoho Desk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoho Desk API.

Pipedream requests the following authorization scopes when you connect your account:

Desk.articles.CREATEDesk.articles.READDesk.articles.UPDATEDesk.basic.CREATEDesk.basic.READDesk.contacts.CREATEDesk.contacts.READDesk.contacts.UPDATEDesk.contacts.WRITEDesk.events.CREATEDesk.events.READDesk.events.UPDATEDesk.events.WRITEDesk.search.READDesk.settings.CREATEDesk.settings.READDesk.settings.UPDATEDesk.settings.WRITEDesk.tasks.CREATEDesk.tasks.READDesk.tasks.UPDATEDesk.tasks.WRITEDesk.tickets.CREATEDesk.tickets.READDesk.tickets.UPDATEDesk.tickets.WRITE

About Zoho Desk

Omnichannel customer service software to delight and retain customers.

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