← PostgreSQL + Zoho Desk integrations

Add Ticket Attachment with Zoho Desk API on New Column from PostgreSQL API

Pipedream makes it easy to connect APIs for Zoho Desk, PostgreSQL and 2,200+ other apps remarkably fast.

Trigger workflow on
New Column from the PostgreSQL API
Next, do this
Add Ticket Attachment with the Zoho Desk API
No credit card required
Intro to Pipedream
Watch us build a workflow
Watch us build a workflow
8 min
Watch now ➜

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo

Developers Pipedream

Getting Started

This integration creates a workflow with a PostgreSQL trigger and Zoho Desk action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Column trigger
    1. Connect your PostgreSQL account
    2. Configure Polling Interval
    3. Select a Schema
    4. Select a Table
  3. Configure the Add Ticket Attachment action
    1. Connect your Zoho Desk account
    2. Select a Organization ID
    3. Select a Ticket ID
    4. Optional- Configure Is Public
    5. Configure File
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a new column is added to a table. [See the documentation](https://node-postgres.com/features/queries)
Version:2.0.6
Key:postgresql-new-column

PostgreSQL Overview

On Pipedream, you can leverage the PostgreSQL app to create workflows that automate database operations, synchronize data across platforms, and react to database events in real-time. Think handling new row entries, updating records from webhooks, or even compiling reports on a set schedule. Pipedream's serverless platform provides a powerful way to connect PostgreSQL with a variety of apps, enabling you to create tailored automation that fits your specific needs.

Trigger Code

import common from "../common.mjs";

export default {
  ...common,
  name: "New Column",
  key: "postgresql-new-column",
  description: "Emit new event when a new column is added to a table. [See the documentation](https://node-postgres.com/features/queries)",
  version: "2.0.6",
  type: "source",
  props: {
    ...common.props,
    schema: {
      propDefinition: [
        common.props.postgresql,
        "schema",
      ],
    },
    table: {
      propDefinition: [
        common.props.postgresql,
        "table",
        (c) => ({
          schema: c.schema,
        }),
      ],
    },
  },
  async run() {
    const previousColumns = this._getPreviousValues() || [];

    const columns = await this.postgresql.getColumns(this.table, this.schema);

    const newColumns = columns.filter((column) => !previousColumns.includes(column));
    for (const column of newColumns) {
      const meta = this.generateMeta(column);
      this.$emit(column, meta);
    }

    this._setPreviousValues(columns);
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
PostgreSQLpostgresqlappThis component uses the PostgreSQL app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
Polling Intervaltimer$.interface.timer

Pipedream will poll the API on this schedule

SchemaschemastringSelect a value from the drop down menu.
TabletablestringSelect a value from the drop down menu.

Trigger Authentication

PostgreSQL uses API keys for authentication. When you connect your PostgreSQL account, Pipedream securely stores the keys so you can easily authenticate to PostgreSQL APIs in both code and no-code steps.

Connecting to Restricted Databases

Either enable the shared static IP for this account below, or configure a VPC to deploy any workflow in your workspace to a private network with a dedicated static IP. Learn more in our docs.

SSL Setup

Configure SSL on your PostgreSQL database by providing the CA (Certificate Authority), and choosing between Full Verification, Verify Certificate Authority (CA), or Skip Verification. Skipping verification is not recommended as this has serious security implications.

About PostgreSQL

PostgreSQL is a free and open-source relational database management system emphasizing extensibility and SQL compliance.

Action

Description:Attaches a file to a ticket. [See the docs here](https://desk.zoho.com/DeskAPIDocument#TicketAttachments#TicketAttachments_CreateTicketattachment)
Version:0.0.2
Key:zoho_desk-add-ticket-attachment

Zoho Desk Overview

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Action Code

import zohoDesk from "../../zoho_desk.app.mjs";
import constants from "../../common/constants.mjs";

export default {
  key: "zoho_desk-add-ticket-attachment",
  name: "Add Ticket Attachment",
  description: "Attaches a file to a ticket. [See the docs here](https://desk.zoho.com/DeskAPIDocument#TicketAttachments#TicketAttachments_CreateTicketattachment)",
  type: "action",
  version: "0.0.2",
  props: {
    zohoDesk,
    orgId: {
      propDefinition: [
        zohoDesk,
        "orgId",
      ],
    },
    ticketId: {
      propDefinition: [
        zohoDesk,
        "ticketId",
        ({ orgId }) => ({
          orgId,
        }),
      ],
    },
    isPublic: {
      type: "boolean",
      label: "Is Public",
      description: "Field that determines whether the attachment is public or private",
      optional: true,
    },
    file: {
      type: "string",
      label: "File",
      description: "File path of a file previously downloaded in Pipedream E.g. (`/tmp/my-file.txt`). [Download a file to the `/tmp` directory](https://pipedream.com/docs/code/nodejs/http-requests/#download-a-file-to-the-tmp-directory)",
    },
  },
  async run({ $ }) {
    const {
      orgId,
      ticketId,
      isPublic,
      file,
    } = this;

    const response = await this.zohoDesk.createTicketAttachment({
      ticketId,
      headers: {
        orgId,
        ...constants.MULTIPART_FORM_DATA_HEADERS,
      },
      data: {
        file,
        isPublic,
      },
    });

    $.export("$summary", `Successfully created a new ticket attachment with ID ${response.id}`);

    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Zoho DeskzohoDeskappThis component uses the Zoho Desk app.
Organization IDorgIdstringSelect a value from the drop down menu.
Ticket IDticketIdstringSelect a value from the drop down menu.
Is PublicisPublicboolean

Field that determines whether the attachment is public or private

Filefilestring

File path of a file previously downloaded in Pipedream E.g. (/tmp/my-file.txt). Download a file to the /tmp directory

Action Authentication

Zoho Desk uses OAuth authentication. When you connect your Zoho Desk account, Pipedream will open a popup window where you can sign into Zoho Desk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoho Desk API.

Pipedream requests the following authorization scopes when you connect your account:

Desk.articles.CREATEDesk.articles.READDesk.articles.UPDATEDesk.basic.CREATEDesk.basic.READDesk.contacts.CREATEDesk.contacts.READDesk.contacts.UPDATEDesk.contacts.WRITEDesk.events.CREATEDesk.events.READDesk.events.UPDATEDesk.events.WRITEDesk.search.READDesk.settings.CREATEDesk.settings.READDesk.settings.UPDATEDesk.settings.WRITEDesk.tasks.CREATEDesk.tasks.READDesk.tasks.UPDATEDesk.tasks.WRITEDesk.tickets.CREATEDesk.tickets.READDesk.tickets.UPDATEDesk.tickets.WRITE

About Zoho Desk

Omnichannel customer service software to delight and retain customers.

More Ways to Connect Zoho Desk + PostgreSQL

Add Ticket Attachment with Zoho Desk API on New or Updated Row from PostgreSQL API
PostgreSQL + Zoho Desk
 
Try it
Add Ticket Attachment with Zoho Desk API on New Row Custom Query from PostgreSQL API
PostgreSQL + Zoho Desk
 
Try it
Add Ticket Attachment with Zoho Desk API on New Row from PostgreSQL API
PostgreSQL + Zoho Desk
 
Try it
Add Ticket Attachment with Zoho Desk API on New Table from PostgreSQL API
PostgreSQL + Zoho Desk
 
Try it
Add Ticket Comment with Zoho Desk API on New Column from PostgreSQL API
PostgreSQL + Zoho Desk
 
Try it
New Column from the PostgreSQL API

Emit new event when a new column is added to a table. See the documentation

 
Try it
New or Updated Row from the PostgreSQL API

Emit new event when a row is added or modified. See the documentation

 
Try it
New Row from the PostgreSQL API

Emit new event when a new row is added to a table. See the documentation

 
Try it
New Row Custom Query from the PostgreSQL API

Emit new event when new rows are returned from a custom query that you provide. See the documentation

 
Try it
New Table from the PostgreSQL API

Emit new event when a new table is added to the database. See the documentation

 
Try it
Execute SQL Query with the PostgreSQL API

Execute a custom PostgreSQL query. See our docs to learn more about working with SQL in Pipedream.

 
Try it
Delete Row(s) with the PostgreSQL API

Deletes a row or rows from a table. See the documentation

 
Try it
Find Row with the PostgreSQL API

Finds a row in a table via a lookup column. See the documentation

 
Try it
Find Row With Custom Query with the PostgreSQL API

Finds a row in a table via a custom query. See the documentation

 
Try it
Insert Row with the PostgreSQL API

Adds a new row. See the documentation

 
Try it

Explore Other Apps

1
-
24
of
2,200+
apps by most popular

HTTP / Webhook
HTTP / Webhook
Get a unique URL where you can send HTTP or webhook requests
Node
Node
Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.
Python
Python
Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.
OpenAI (ChatGPT)
OpenAI (ChatGPT)
OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular models like ChatGPT, DALL-E, and Whisper.
Premium
Salesforce
Salesforce
Web services API for interacting with Salesforce
Premium
HubSpot
HubSpot
HubSpot's CRM platform contains the marketing, sales, service, operations, and website-building software you need to grow your business.
Premium
Zoho CRM
Zoho CRM
Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.
Premium
Stripe
Stripe
Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes.
Shopify
Shopify
Shopify is a complete commerce platform that lets anyone start, manage, and grow a business. You can use Shopify to build an online store, manage sales, market to customers, and accept payments in digital and physical locations.
Premium
WooCommerce
WooCommerce
WooCommerce is the open-source ecommerce platform for WordPress.
Premium
Snowflake
Snowflake
A data warehouse built for the cloud
Premium
MongoDB
MongoDB
MongoDB is an open source NoSQL database management program.
Supabase
Supabase
Supabase is an open source Firebase alternative.
MySQL
MySQL
MySQL is an open-source relational database management system.
PostgreSQL
PostgreSQL
PostgreSQL is a free and open-source relational database management system emphasizing extensibility and SQL compliance.
Premium
AWS
AWS
Amazon Web Services (AWS) offers reliable, scalable, and inexpensive cloud computing services.
Premium
Twilio SendGrid
Twilio SendGrid
Send marketing and transactional email through the Twilio SendGrid platform with the Email API, proprietary mail transfer agent, and infrastructure for scalable delivery.
Amazon SES
Amazon SES
Amazon SES is a cloud-based email service provider that can integrate into any application for high volume email automation
Premium
Klaviyo
Klaviyo
Email Marketing and SMS Marketing Platform
Premium
Zendesk
Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Notion
Notion
Notion is a new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
Slack
Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.
Microsoft Teams
Microsoft Teams
Microsoft Teams has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place.
Schedule
Schedule
Trigger workflows on an interval or cron schedule.