Zoho Survey

Easily create online surveys and questionnaires for free. Use Zoho Survey to collect data for customer satisfaction, feedback, business, research, and more.

Integrate the Zoho Survey API with the Zendesk API

Setup the Zoho Survey API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Zoho Survey and Zendesk remarkably fast. Free for developers.

Create Ticket with Zendesk API on New Survey Response (Instant) from Zoho Survey API
Zoho Survey + Zendesk
 
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Delete Ticket with Zendesk API on New Survey Response (Instant) from Zoho Survey API
Zoho Survey + Zendesk
 
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Send Email Invitation with Zoho Survey API on New Ticket (Instant) from Zendesk API
Zendesk + Zoho Survey
 
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Send Email Invitation with Zoho Survey API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Zoho Survey
 
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Send Email Invitation with Zoho Survey API on Ticket Closed (Instant) from Zendesk API
Zendesk + Zoho Survey
 
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New Survey Response (Instant) from the Zoho Survey API

Emit new event when a new survey response is received in Zoho Surveys.

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Send Email Invitation with the Zoho Survey API

Sends an email invitation with Zoho Survey.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Zoho Survey

The Zoho Survey API enables you to integrate your surveys and their data with other applications, automating your workflows and allowing you to manage surveys and responses efficiently. Within Pipedream, you can harness this API to trigger workflows, process survey responses, create or update surveys, and sync your survey data with other services. This streamlined interaction facilitates real-time data collection and analysis, leading to informed decision-making and proactive engagement with your audience.

Connect Zoho Survey

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_survey: {
      type: "app",
      app: "zoho_survey",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://survey.${this.zoho_survey.$auth.base_api_uri}/survey/api/v1/private/userinfos`,
      headers: {
        Authorization: `Bearer ${this.zoho_survey.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})