Integrate the Zoho SalesIQ API with the ServiceNow API

Zoho SalesIQ

Zoho SalesIQ offers your marketing, sales, and support teams the digital customer engagement tools to communicate with every site visitor at every stage of the customer lifecycle. This all-in-one live chat and analytics platform promotes proactive customer engagement, allowing you to initiate the right kind of conversation at exactly the right time.

Setup the Zoho SalesIQ API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Zoho SalesIQ and ServiceNow remarkably fast. Free for developers.

Popular Ways to Connect Zoho SalesIQ with ServiceNow#

Create Table Record with ServiceNow API on New Conversation Created from Zoho SalesIQ API

Zoho SalesIQ + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Conversation Created from Zoho SalesIQ API

Zoho SalesIQ + ServiceNow

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Get Table Records with ServiceNow API on New Conversation Created from Zoho SalesIQ API

Zoho SalesIQ + ServiceNow

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Update Table Record with ServiceNow API on New Conversation Created from Zoho SalesIQ API

Zoho SalesIQ + ServiceNow

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Popular Zoho SalesIQ and ServiceNow Triggers#

New Conversation Created from the Zoho SalesIQ API

Emit new event when a new conversation is created.

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Popular Zoho SalesIQ and ServiceNow Actions#

Create Article with the Zoho SalesIQ API

Create a new article. See the documentation

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Visitor Feedback with the Zoho SalesIQ API

Retrieve visitor feedback by conversation ID. See the documentation

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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List Feedback with the Zoho SalesIQ API

Retrieve a list of feedback from website visitors. See the documentation

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Overview of Zoho SalesIQ#

The Zoho SalesIQ API offers a wealth of possibilities for engaging with customers and streamlining sales processes. By leveraging this API in Pipedream, you can craft automated workflows to react to events, manage visitors, and integrate customer interaction data with other services. This could range from triggering actions based on visitor activities to syncing chat transcripts with CRM tools. Pipedream's ability to connect with hundreds of apps allows for creative and powerful automations that can save time and provide valuable insights.

Connect Zoho SalesIQ#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_salesiq: {
      type: "app",
      app: "zoho_salesiq",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zoho_salesiq.$auth.base_api_uri}/api/v2/portals`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_salesiq.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})