Zoho SalesIQ

Zoho SalesIQ offers your marketing, sales, and support teams the digital customer engagement tools to communicate with every site visitor at every stage of the customer lifecycle. This all-in-one live chat and analytics platform promotes proactive customer engagement, allowing you to initiate the right kind of conversation at exactly the right time.

Integrate the Zoho SalesIQ API with the Twilio SendGrid API

Setup the Zoho SalesIQ API trigger to run a workflow which integrates with the Twilio SendGrid API. Pipedream's integration platform allows you to integrate Zoho SalesIQ and Twilio SendGrid remarkably fast. Free for developers.

Add Email to Global Suppression with Twilio SendGrid API on New Conversation Created from Zoho SalesIQ API
Zoho SalesIQ + Twilio SendGrid
 
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Add or Update Contact with Twilio SendGrid API on New Conversation Created from Zoho SalesIQ API
Zoho SalesIQ + Twilio SendGrid
 
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Create Article with Zoho SalesIQ API on New Contact from Twilio SendGrid API
Twilio SendGrid + Zoho SalesIQ
 
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Create Article with Zoho SalesIQ API on New Events (Instant) from Twilio SendGrid API
Twilio SendGrid + Zoho SalesIQ
 
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Create Contact List with Twilio SendGrid API on New Conversation Created from Zoho SalesIQ API
Zoho SalesIQ + Twilio SendGrid
 
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New Conversation Created from the Zoho SalesIQ API

Emit new event when a new conversation is created.

 
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New Contact from the Twilio SendGrid API

Emit new event when a new contact is created

 
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New Events (Instant) from the Twilio SendGrid API

Emit new event when any of the specified SendGrid events is received

 
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Create Article with the Zoho SalesIQ API

Create a new article. See the documentation

 
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Add Email to Global Suppression with the Twilio SendGrid API

Allows you to add one or more email addresses to the global suppressions group. See the docs here

 
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Get Visitor Feedback with the Zoho SalesIQ API

Retrieve visitor feedback by conversation ID. See the documentation

 
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Add or Update Contact with the Twilio SendGrid API

Adds or updates a contact. See the docs here

 
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List Feedback with the Zoho SalesIQ API

Retrieve a list of feedback from website visitors. See the documentation

 
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Overview of Zoho SalesIQ

The Zoho SalesIQ API offers a wealth of possibilities for engaging with customers and streamlining sales processes. By leveraging this API in Pipedream, you can craft automated workflows to react to events, manage visitors, and integrate customer interaction data with other services. This could range from triggering actions based on visitor activities to syncing chat transcripts with CRM tools. Pipedream's ability to connect with hundreds of apps allows for creative and powerful automations that can save time and provide valuable insights.

Connect Zoho SalesIQ

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_salesiq: {
      type: "app",
      app: "zoho_salesiq",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zoho_salesiq.$auth.base_api_uri}/api/v2/portals`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_salesiq.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Twilio SendGrid

The Twilio SendGrid API opens up a world of possibilities for email automation, enabling you to send emails efficiently and track their performance. With this API, you can programmatically create and send personalized email campaigns, manage contacts, and parse inbound emails for data extraction. When you harness the power of Pipedream, you can connect SendGrid to hundreds of other apps to automate workflows, such as triggering email notifications based on specific actions, syncing email stats with your analytics, or handling incoming emails to create tasks or tickets.

Connect Twilio SendGrid

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sendgrid: {
      type: "app",
      app: "sendgrid",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.sendgrid.com/v3/user/account`,
      headers: {
        Authorization: `Bearer ${this.sendgrid.$auth.api_key}`,
      },
    })
  },
})

Community Posts

How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
Two days before Thanksgiving, I decided to put together a simple way for our family to share pictures, because we couldn’t be together in person. The idea: smart photo frames that everyone could text pictures to. Here’s how I got it working. tldr; A Pipedream workflow parses SMS messages sent to a Twilio phone number, extracting the pictures and then using SendGrid to email them to the dedicated email addresses used by our Pix-Star photo frames.