Zoho Cliq

Chat app that's built for work. Messaging, video collaboration, task management and productivity.

Integrate the Zoho Cliq API with the Zendesk API

Setup the Zoho Cliq API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Zoho Cliq and Zendesk remarkably fast. Free for developers.

Create Ticket with Zendesk API on New Channel Message from Zoho Cliq API
Zoho Cliq + Zendesk
 
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Create Ticket with Zendesk API on New Direct Message from Zoho Cliq API
Zoho Cliq + Zendesk
 
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Delete Ticket with Zendesk API on New Channel Message from Zoho Cliq API
Zoho Cliq + Zendesk
 
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Delete Ticket with Zendesk API on New Direct Message from Zoho Cliq API
Zoho Cliq + Zendesk
 
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Send Bot Message with Zoho Cliq API on New Ticket (Instant) from Zendesk API
Zendesk + Zoho Cliq
 
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New Channel Message from the Zoho Cliq API

Emit new event when a new channel message is received. See the documentation

 
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New Direct Message from the Zoho Cliq API

Emit new event when a new direct message is received. See the documentation

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Send Bot Message with the Zoho Cliq API

Send message to a bot. See documentation

 
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Send Channel Message with the Zoho Cliq API

Send message to a channel. See documentation

 
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Send Direct Message with the Zoho Cliq API

Send a direct message. See documentation

 
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Overview of Zoho Cliq

The Zoho Cliq API allows you to automate and integrate your team communication within Zoho Cliq. With this API, you can create bots to send messages, manage channels and users, and streamline notifications to your team about events from other applications or services. Using Pipedream, you can harness these capabilities to create powerful workflows that trigger actions within Zoho Cliq or react to events happening in Cliq to perform tasks in other apps.

Connect Zoho Cliq

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_cliq: {
      type: "app",
      app: "zoho_cliq",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.zoho_cliq.$auth.base_api_uri}/api/v2/users`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_cliq.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})