Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the IP2Location.io API
Setup the Zendesk API trigger to run a workflow which integrates with the IP2Location.io API. Pipedream's integration platform allows you to integrate Zendesk and IP2Location.io remarkably fast. Free for developers.
Popular Ways to Connect Zendesk with IP2Location.io#
Popular Zendesk and IP2Location.io Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Popular Zendesk and IP2Location.io Actions#
Retrieve geolocation data about an IP Address. See the docs here
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of IP2Location.io#
The IP2Location.io API enables you to identify a user's geographical location based on their IP address. With it, you can fetch details like country, region, city, latitude, longitude, ZIP code, time zone, ISP, domain, and more. On Pipedream, this becomes a powerful tool to enrich event data, customize user experiences based on location, or even detect suspicious activities by comparing known user locations to new, anomalous ones. Since Pipedream can connect to countless APIs, you can automate processes that depend on geolocation information, triggering actions across different services.
Connect IP2Location.io#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
ip2location_io: {
type: "app",
app: "ip2location_io",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.ip2location.io/`,
params: {
key: `${this.ip2location_io.$auth.api_key}`,
ip: `{{your_ip_address}}`,
},
})
},
})