Workstack
Workstack is an online project management system that makes team scheduling easy. Manage your projects, and stay on top of your task scheduling with the powerful Workstack team calendar.
Integrate the Workstack API with the Zendesk API
Setup the Workstack API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Workstack and Zendesk remarkably fast. Free for developers.
Popular Workstack and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Workstack#
Workstack is a task and project management tool that helps teams organize their workloads efficiently. With its API, you can automate project and task creation, update timelines, and sync across multiple tools, ensuring your team stays on top of their deliverables. The Workstack API on Pipedream opens up possibilities to connect with hundreds of other apps, triggering actions in Workstack or vice versa, based on events from other tools, leading to a more integrated workflow and improved productivity.
Connect Workstack#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
workstack: {
type: "app",
app: "workstack",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.workstack.io/api/team`,
headers: {
"Accept": `application/json`,
},
params: {
api_token: `${this.workstack.$auth.api_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})