Integrate the Waitwhile API with the ServiceNow API

Setup the Waitwhile API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Waitwhile and ServiceNow remarkably fast. Free for developers.

Popular Waitwhile and ServiceNow Actions#

Add Customer Note Entry with the Waitwhile API

Add a customer note entry. See the doc here

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Create Customer with the Waitwhile API

Create a customer. See the doc here

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Create User Invite with the Waitwhile API

Create a user invite. See the doc here

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Overview of Waitwhile#

Waitwhile is a queue management and scheduling platform that lets you optimize appointments and waitlists, enhancing the customer experience. By leveraging the Waitwhile API on Pipedream, you can automate processes such as updating waitlists, syncing customer data, or triggering notifications when a customer's status changes. This seamless integration can streamline operations for businesses like restaurants, healthcare providers, or service centers where queue management is crucial.

Connect Waitwhile#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    waitwhile: {
      type: "app",
      app: "waitwhile",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.waitwhile.com/v2/users`,
      headers: {
        "apiKey": `${this.waitwhile.$auth.api_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})