Integrate the Vitel Phone API with the ServiceNow API

Setup the Vitel Phone API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Vitel Phone and ServiceNow remarkably fast. Free for developers.

Popular Vitel Phone and ServiceNow Actions#

Create Call Report with the Vitel Phone API

Create a call report. See the documentation

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Initiate Call with the Vitel Phone API

Initiate a call. See the documentation

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Send Message with the Vitel Phone API

Send a new message. See the documentation

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Overview of Vitel Phone#

The Vitel Phone API allows you to integrate a suite of telephony services into your applications, enabling you to automate calls, manage voicemails, send text messages, and track communications. Leveraging Pipedream's serverless platform, you can create workflows that react to events from Vitel Phone and connect them with hundreds of other apps to streamline processes, alert teams, log activities, or even analyze call data for insights.

Connect Vitel Phone#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    vitel_phone: {
      type: "app",
      app: "vitel_phone",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://billing.vitelglobal.com/vitel_incomingsms.php`,
      headers: {
        "accept": `application/json`,
      },
      params: {
        username: `${this.vitel_phone.$auth.username}`,
        password: `${this.vitel_phone.$auth.password}`,
        line: `Line`,
        startdate: `{{your_startdate}}`, //ex. 09102023
        enddate: `{{your_enddate}}`, //ex. 09132023
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})