Integrate the Vitally API with the Zendesk API

Setup the Vitally API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Vitally and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Vitally with Zendesk#

Create Message with Vitally API on New Ticket (Instant) from Zendesk API

Zendesk + Vitally

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Create Message with Vitally API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Vitally

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Create Message with Vitally API on Ticket Closed (Instant) from Zendesk API

Zendesk + Vitally

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Create Message with Vitally API on Ticket Pending (Instant) from Zendesk API

Zendesk + Vitally

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Create Message with Vitally API on Ticket Solved (Instant) from Zendesk API

Zendesk + Vitally

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Popular Vitally and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New User Created from the Vitally API

Emit new event when a new user is created.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Vitally and Zendesk Actions#

Create Message with the Vitally API

Create a new message. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Note with the Vitally API

Create a new note. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Task with the Vitally API

Create a new task. See the documentation

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Overview of Vitally#

The Vitally API offers a window into customer success operations, enabling you to automate workflows, integrate with other tools, and manipulate customer data programmatically. With Pipedream, you can harness this API to create custom automations that react to events in Vitally, sync data between Vitally and other platforms, or maintain up-to-date customer profiles across your business stack.

Connect Vitally#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    vitally: {
      type: "app",
      app: "vitally",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.vitally.$auth.subdomain}.rest.vitally.io/resources/users`,
      auth: {
        username: `${this.vitally.$auth.api_key}`,
        password: ``,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})