Integrate the Vero API with the Zendesk API

Setup the Vero API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Vero and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Vero with Zendesk#

Create or Update User with Vero API on New Ticket (Instant) from Zendesk API

Zendesk + Vero

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Create or Update User with Vero API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Vero

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Create or Update User with Vero API on Ticket Closed (Instant) from Zendesk API

Zendesk + Vero

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Create or Update User with Vero API on Ticket Pending (Instant) from Zendesk API

Zendesk + Vero

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Create or Update User with Vero API on Ticket Solved (Instant) from Zendesk API

Zendesk + Vero

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Popular Vero and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Vero and Zendesk Actions#

Create or Update User with the Vero API

This endpoint creates a new user profile if the user doesn't exist yet. Otherwise, the user profile is updated based on the properties provided. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Track Event for User with the Vero API

This endpoint tracks an event for a specific user. If the user profile doesn't exist Vero will create it. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Vero#

Vero's API allows you to automate email marketing tasks such as managing campaigns, users, and events. Integrating Vero with Pipedream enables you to create workflows that respond to various triggers, like webhooks or schedules, and carry out actions such as sending emails, segmenting users, or tracking events. This integration can be a powerful tool to personalize your marketing efforts and respond in real-time to your customers' interactions.

Connect Vero#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    vero: {
      type: "app",
      app: "vero",
    }
  },
  async run({steps, $}) {
    const data = {
      "auth_token": `${this.vero.$auth.auth_token}`,
      "id":"1234",
      "email":"test@getvero.com",
      "channels": [{"type": "push", "address": "UNIQUE_DEVICE_TOKEN", "platform": "android"}],
      "data": {"first_name": "John", "last_name": "Doe"}
    }
    return await axios($, {
      method: "POST",
      url: `https://api.getvero.com/api/v2/users/track`,
      headers: {
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})