Integrate the Vapi API with the ServiceNow API

Setup the Vapi API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Vapi and ServiceNow remarkably fast. Free for developers.

Popular Vapi and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Vapi#

The Vapi API delivers voice automation capabilities, letting you build powerful voice response systems. With Vapi, you can automate calls, send voice messages, and create dynamic interactions through speech recognition and text-to-speech. Pipedream's serverless platform allows you to integrate Vapi's API with numerous other services to automate workflows, react to events, and orchestrate complex voice-enabled processes.

Connect Vapi#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    vapi: {
      type: "app",
      app: "vapi",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://west-api.vapi.ai/assistant`,
      headers: {
        Authorization: `Bearer ${this.vapi.$auth.api_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})