Integrate the Userflow API with the Zendesk API

Setup the Userflow API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Userflow and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Userflow with Zendesk#

Create or Update User with Userflow API on New Ticket (Instant) from Zendesk API

Zendesk + Userflow

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Create or Update User with Userflow API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Userflow

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Create or Update User with Userflow API on Ticket Closed (Instant) from Zendesk API

Zendesk + Userflow

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Create or Update User with Userflow API on Ticket Pending (Instant) from Zendesk API

Zendesk + Userflow

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Create or Update User with Userflow API on Ticket Solved (Instant) from Zendesk API

Zendesk + Userflow

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Popular Userflow and Zendesk Triggers#

New Checklist Completed (Instant) from the Userflow API

Emit new event when a user has completed all tasks in a checklist. See the documentation

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Event Tracked (Instant) from the Userflow API

Emit new new event when an event is tracked in Userflow. See the documentation

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Flow Completed (Instant) from the Userflow API

Emit new event when a flow is completed by a user by reaching a goal step. See the documentation

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Popular Userflow and Zendesk Actions#

Create or Update User with the Userflow API

Creates or updates a user in Userflow. If the user does not already exist in Userflow, it will be created. If it already exists, the given attributes will be merged into the existing user's attributes. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Find User with the Userflow API

Finds an existing user by user ID or email, optionally filtering by group ID. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Userflow#

The Userflow API allows you to automate and integrate the process of creating and managing in-app guides and walkthroughs. Using the API within Pipedream, you can programmatically trigger events, update user attributes, and manage flows, thereby creating a personalized user experience within your application. This opens up possibilities for syncing user data, customizing user onboarding experiences, and tracking user progress without manual intervention.

Connect Userflow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    userflow: {
      type: "app",
      app: "userflow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.userflow.com/users`,
      headers: {
        Authorization: `Bearer ${this.userflow.$auth.api_key}`,
        "Userflow-Version": `2020-01-03`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})