Integrate the Uscreen API with the Zendesk API

Setup the Uscreen API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Uscreen and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Uscreen with Zendesk#

Create User with Uscreen API on New Ticket (Instant) from Zendesk API

Zendesk + Uscreen

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Create User with Uscreen API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Uscreen

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Create User with Uscreen API on Ticket Closed (Instant) from Zendesk API

Zendesk + Uscreen

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Create User with Uscreen API on Ticket Pending (Instant) from Zendesk API

Zendesk + Uscreen

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Create User with Uscreen API on Ticket Solved (Instant) from Zendesk API

Zendesk + Uscreen

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Popular Uscreen and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Uscreen and Zendesk Actions#

Create User with the Uscreen API

Creates an user. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Grant User Access with the Uscreen API

Grant access to an user. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Uscreen#

The Uscreen API lets you programmatically access your video on demand and OTT (over-the-top) service. With this API, you can pull data about videos, users, and sales, and carry out actions like creating and updating users, and more. By leveraging the Uscreen API on Pipedream, you can automate workflows involving video content management, user engagement tracking, and sales monitoring. This can significantly cut down manual effort and streamlines operations within your Uscreen account.

Connect Uscreen#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    uscreen: {
      type: "app",
      app: "uscreen",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.uscreen.io/publisher_api/v1/customers`,
      headers: {
        "Accept": `application/json`,
        "Authorization": `${this.uscreen.$auth.publisher_api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})